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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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11/07/11 8:44pm PST
Viewed by asker 11/07/11 8:44pm PST

Writing Cheques - GST Tax Code Issue

QuickBooks Australia

Hi All

Hoping someone can help me! I have QB EasyStart (only a small business) and I'm using the Write Cheques screen to pay bills. When I select an item in the Expense Category that contains GST (in this case Purchase Resale-GST), the tax field is blank and the only options I can choose from are: CAG, INP and FRE. As this line item contains GST, I need to be able to select GST, but it's not one of the options!

I've been tearing my hair out over this, to the point where I started a new QB file thinking I'd inadvertently ticked or unticked something, but unfortunately it's doing the same thing.

Can someone please tell me what I'm doing wrong and how I can get the GST tax code to show up?

Thank you!
- am.

 

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shazinoz
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shazinoz
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03/16/12 10:49am PDT
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You are trying to use an income account on an expense/purchase transaction.

You should be using an expense account & using the tax code NCG (or NCF if no GST is applicable)

If you haven't already done so, I would strongly recommend contacting a Reckon Accredited Partner in your local area (http://www.quicken.com.au/Services/FindAnAccreditedPartner.aspx?&utm_source=QW&utm_medium=Banner&utm_content=searchQBsupportProductPage&utm_campaign=SepT030909) & getting some assistance as you don't appear to have your accounts set up correctly.

Shaz Hughes
Dip(Fin) ACQ NSW, MAAPB AAT MICB
Registered BAS Agent / Reckon (QuickBooks) Accredited Professional Partner Bookkeeper
Accounted 4 Bookkeeping Services
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