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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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10/15/11 8:26pm PDT
Viewed by asker 10/21/11 7:00am PDT

Write Off accounts

US QuickBooks Premier : 2011: Accountant

How to create Write Off accounts for small balances ?

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10/15/11 8:43pm PDT
The solution

Create an Other Charge type of item and link it to an Income account. Use this item on credit memos to apply to customer open balances.

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10/18/11 5:49am PDT

Hi

Would you please give me more ditails on"Use this item on credit memos to apply to customer open balances"

What are the steps for doing that?

 

Thank you in advance

 

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Let's pretend a customer owes you $100 but isn't going to pay.

Use Credit memo for this customer name with this item that you created and $100 and let QB apply the credit to the open charge.

Let's pretend the small amounts are from banking payment fees. You should process the customer payments in full and not leave the small balance. To clear each of these now, your new item would link to a Banking Fee Expense account and use this item on the credit memo.

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