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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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Honeywagon
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Honeywagon
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01/26/12 9:16am PST
Viewed by asker 01/27/12 2:12pm PST

wHERE IS THE MONEY?

Without being independently wealthy does anyone know how to pay these REP fees when you can't finish a return and bill the client?  This is just STUPID!!!!!

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George4Tax
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01/26/12 6:12pm PST

Use a credit card? I like your user name.

Hmm??? Could I have been clearer when I asked that question? Did I mark the question solved after it was answered?
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01/26/12 6:28pm PST

George Send me the money and ill take care of it for Honeymoon and split it

I salute all our current Military and our Veterans.
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George4Tax
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01/26/12 7:30pm PST

Honeymoon?  Try Honeywagon - verrrrrry different. Hopefully!

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Honeywagon was dating Honeymoon

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Amy-in-PA
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01/26/12 6:40pm PST

Honeywagon, I've only paid a useless REP fee 2 or 3 times in the whole 20 years or so that I've been using Lacerte. 

If I have people that might have to go on extension, I usually bill them SOMETHING at the time of extension so that I can recoup PART of my time and the REP charge.  If they don't come back to get their return finished, they've lost their deposit with me, and I haven't really lost the REP fee.

If you have people coming in during January that might not be able to get the return finished quickly enough because Lacerte was "wasting time" not getting the program approved, you could have given all these clients the SSN of "999-99-9999" so the REP would be free, and you could make the "occupation" be their real SSN so you'll remember what it is when you have to put it in the right spot later -- and then if the people you "999"d don't come back, you've lost the value of your time (unless you asked them for a small deposit and maybe haven't lost all the time value) but you wouldn't have paid for the REP, so at least that much wasn't out-of-pocket.

Back up before it's too late. For a professional answer, call Tech Support at 1-800-933-9999 (Lacerte)(other numbers ProSeries, QB, or TurboTax). I am a volunteer, not compensated or supported by Intuit.
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01/26/12 7:05pm PST

 I think his point is we paid for the program some time ago and pay for the rep fees when incurred but can't print or file until the end of January,  if then.  I am still having system problems after 2+ hours with support today.  We really shouldn't get hit with the Rep fee until we can actually file the return, or have to pay for the program before it's finished  in my opinion.  I don't bill, or collect, for uncompleted work and I think he's suggesting Lacerte shouldn't either.  

This really isn't as fun as it used to be.  

 

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Amy-in-PA
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01/26/12 7:11pm PST

My 2 S-Corps that I wanted to see figures on, I REPped temporarily as 99-9999999's.  Then I can see the figures, and if I (or the clients) had gotten so impatient that I wanted to do the returns right away, I'd have gone to IRS.gov and/or PA's website and keyed stuff in myself on the fillable forms, thus wasting my TIME but not wasting my MONEY as well, because my REP's were free.

Now that the 1120S program is finally up to snuff, I'll have to check if other forms I'm doing happen to be "draft-only" still, or what, and I'll probably finally get to the point where I put the true EIN's in, and re-REP, "for real."  Then I'll get the returns done and bill the clients.

So, a thought toward next year's system in your office, if you're still with Lacerte:  just to do the input and see what's on the screen, REP the clients with all 9's as their taxpayer ID number.  When you're ready to give a client a tax return, put the true number in, re-REP, and only then will you pay Lacerte some real money.

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