Where is my client info from last years - no clients in my file.
ProLine Tax OnlineWhere is my info from last year? I need to check on a client's prior year return.
1
10249
dyaQwuvsyr4yUOacwZ5xHE
3 Replies
IRMN
Questions asked: 53
Questions answered: 16305
Points earned: 52304
Questions answered: 16305
Points earned: 52304
Accountant Community AllStar
Advisory council of Accountant community power users.
Intuit Moderator
Mod/Co-mod
02/11/12 7:13pm PST
Where was it when you last saw it?
For the record, you might want to ask over in the ProLine forum if that is what you are asking about.
If this answers your question please click, um, ok I forgot what you are supposed to click. If this answered your question, how about just saying thanks and we will call it good.
02/13/12 11:29am PST
I see you are using Intuit Tax Online. I'm moving your post over to the ITO forum.
Thanks,
Dave
Intuit Accounting Professionals Division
Ask Intuit - Your answer may be in our Knowledge Base.
Intuit Accounting Professionals Division
Ask Intuit - Your answer may be in our Knowledge Base.
PatrickCatIntuit
Questions asked: 11
Questions answered: 203
Points earned: 656
Questions answered: 203
Points earned: 656
Intuit Superstar
Employee who makes outstanding contributions to the community
02/14/12 6:45pm PST
Latest post
Taxdiva,
If you are using the same login and password to access the Intuit Tax Online (ITO) program, then check the sample returns. Many times, preparers will have the sample client files highlighted when they create the new tax returns. You can also check any other client you have listed...they may have inadvertently been created under the wrong client.
If you are still having issues, I encourage you to contact support via chat. You can access chat from the main client list screen in the program or from our main support webpage:
http://accountant.intuit.com/s...
