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05/24/2012 at 04:51PM PDT

Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.

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Eliza164

New Member

02/12/12 3:50pm PST
Viewed by asker 02/13/12 7:08am PST

Virtual What?

US QuickBooks Premier : 2011: Accountant

Is this Intuit Virtual Agent?

Solved!

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1 Reply

IDNWilliam

Employee

02/13/12 6:45am PST

Latest post

The solution

No - this is not the Intuit Virtual Agent.

IVA is the Ask Intuit found on the main page or from the Help Menu in QuickBooks. It will take you to the correct Ask Intuit page.

See http://blog.accountant.intuit.com/intuit-news/ask-intuit-%E2%80%93-the-next-best-thing-to-google-sear... for more information.

William

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