Use of mouse within ProSeries.

My mouse works; what effects are you missing? You have to be "on" a form, meaning click on a box.

Mine works too.

Mine works also so we have triple dipple

Mine, too.

I've never had any trouble, but I do leave mine a piece of cheese before I go home at night.  Have you tried rebooting your computer to see if that makes any difference?  Also does it work with other applications or is ProSeries the only problem.

I had the same problem on a new computer with Vista.  I was using MS Intellimouse.  I tried 3 different wireless and 1 wire mouse.  Nothing.  At a last ditch effort, I bought a Logitech Performance MX.  It works perfectly.  Lots of bells & whistles and rather pricey - but no complaints now.  BTW, I even had tech support come in remotely (they must have thought I was a dummy) and they couldn't figure out why the other mouse wouldn't work.  Good luck.

Vista.  Bleccchhhh!

I agree, Arch.

I have Windows 7 (64 bit) and the scroll function on my basic mouse works in all other programs except 2009 ProSeries.  As I am typing, I am on hold with tech support and they cannot, as of this moment, figure it out!!  I appreciate all responses but I cannot get it to work yet.

I have windows XP and in homebase I have to click on a client and then the scroll feature works.  Try doing that in any field in a form and see if the scroll feature works.

I had no problem with XP; it was only when I got my new machine this summer with Vista that I had the problem.  And the problem was only with PS.  You serious might want to consider a new mouse.  I don't think tech support is going to be able to help with this.

I have tried to get things to work within many forms--no luck.  One of the help support managers at Intuit said that Windows 7 is supported by ProSeries but that the mouse scroll function is not considered one of the supported functions--he said it might work or it might not.  He suggested I try to change the drivers for the mouse or get another mouse--but no promises!!  Oh well.  Better than Vista but I never should have left XP!!

Check your mouse settings in Control Panel. 

Oh, I get it.  W7 is supported by ProSeries, but its FUNCTIONS aren't supported.  I guess it's just supplying moral support.  Nice.

Charlotte, if you knew how many hours I had spent downloading drivers and changing control panel settings... Let's just say it was time wasted.

je, consider the new mouse I mentioned above.  When I bought it at Staples, I explained my problem and was told that if it didn't work in the program I needed, I could return it.  I was literally at the point where I was considering changing programs because of functionality.

Were you ever able to resolve this issue?

As of today, my only option seems to be to try a different a different mouse.  Not the best answer but all I can think of at this point.

Je: I thought I was the only one with this problem and maybe a little crazy. Well the definitely crazy part. After reading this post I went to Staples and bought another mouse. Microsoft Moblie Wireless 6000. Well, it still doesn't scroll  that great. I took the wireless mouse from my laptop ( I hate the tap buttons on a laptop. (I'm old school) and that worked great. It's a Logitech. I don't know the model number because I've had it for a while. I'm returning the Microsoft and  getting another Logitech. I don't know if the new Logitech will scroll or not. Will update when I get it. Deb

Deb & je, do consider the Logitech Performance MX.  It has worked like a dream.  I seriously thought I might have to change software over a mouse issue.  Now I'm a happy camper again.

Je and tilt: Went to Staples today and brought home a Logitech Anywhere Mouse and a V450. Both worked. The Performance MX was too big for my hand. The V450 was the best of the 2 for me. So je good luck and report back. D.