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Home   Help with Intuit Products   Ask the Expert Event   QuickBooks 2010, QuickBooks Errors, and Speeding up QuickBooks Performance with Mike Block   Ask the Expert with Mike Block: QuickBooks Errors and Speeding up QuickBooks Performance (Archived)  
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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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KimberlyD
KimberlyD
Questions asked: 5
Questions answered: 2
Points earned: 2
KimberlyD
KimberlyD
Questions asked: 5
Questions answered: 2
Points earned: 2
New Member
08/26/09 12:44pm PDT
Viewed by asker 02/10/11 10:09am PST

Upgraded from 2005 to Pro 2008, now extremely slow

Upgraded from 2005 to 2008 pro. Now it opens and runs very slow, and slows down my whole computer. It takes several minutes to even get to the password screen, then another several to open the program.  What can I do. Someone else said something about not mapping the drives. But, didn't tell you how to un-map them, or see if they are mapped.

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Mike Block CPA
Mike Block CPA
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Mike Block CPA
Mike Block CPA
Questions asked: 1
Questions answered: 68
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08/26/09 2:47pm PDT
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When did you upgrade? You can get a no questions asked refund in 60 days. If that will let you get to September 18 to 25, then you can get a free 2010 instead of a refund. If not you can get a refund  and buy again right away. Intuit will help fix errors found upgrades free. if you work through a ProAdvisor. See my Free QuickBooks 2010 article at my QuickBooks-Blog[,]com. 

Besides this, try taking your file to a new computer and see how it behaves. Look at the answer I just to Upgraded to QB's Pro 2009- still having same problem, as you need to consider many of the same things. 

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