"Unreconcile Previous" marked reconciled payments from 2008 as unreconciled

I couldn't wait for a reply so had to figure this out myself. This workaround is a pain, so if you backup consistently (You do, right?) click on:

Reports- Accountant & Taxes-Audit Trail and print the detail of any work you did between your backup date and the date you gliched.

Restore your backup.

Re-enter data from the Audit Trail Report.

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If you DON'T have a current backup:

When you click Reconcile, the "Begin REconciliation" box comes up.

To the right of "Account," you will see "last reconciled on..." with a date that the computer thinks was the last time you reconciled. (It's wrong, but don't argue...mind your blood pressure.)

I lasted reconciled on 4-21, but the system said "last reconciled on 4-5-09."

I entered the CLOSING BALANCE from the 4-5 statement.

I entered 4-5 as the date in all fields and clicked "Continue."

As before, cleared 2008 transactions showed as uncleared.

I cleared all previously cleared entries that QB had mysteriously marked as Uncleared. (Mine were all in 2008 so it was easy to find them. To find yours, refer to your Reconciliation Reports. You do save them, right?)

Once I'd done that, the "Difference" went to zero and I clicked "Reconcile Now."

When I printed the Reconciliation Detail Report, It showed the closing balance of the 4-21 report, and correctly listed everything that QB had mysteriously marked as Uncleared. It also showed everything I'd cleared when reconciling the 4-21 statement as cleared, which shouldn't have been possible because, if you remember, QB claimed that I'd last reconciled on 4-5 so how could it know I reconciled on 4-21. (Quantum physics? Psychic energy?)

To check to be sure, I once again clicked on Reconcile and entered the 4-21 date and clicked "Continue."

Just when you think it's safe to come out of the woods...

The screen showed all of the items that had been cleared when I reconciled the 4-21 statement (clear back before this whole mess began) as UNCLEARED even though the report I'd just printed showed them as cleared. Grrrr!

I closed out of the reconciliation screen.

I clicked on "Reconcile" again so that I would be coming into the opening box and entered the closing statement balance of the 4-21 statment and entered all dates as 4-21.

I then cleared everything that should have shown cleared after I reconciled the 4-21 statement. It showed 0 difference.

When I printed the Reconciliation Report, it listed all of the cleared transactions from the 4-21 reconciliation AND all of the 2008 cleared entries from the 4-5 reconcile that I'd just redone . Go figure.

When I went back into Reconcile, the "Begin Reconciliation" box showed the correct numbers for me to do the next reconciliation.

"Your mission, should you decide to accept it..."

"Don't accept! Don't accept!"

I have had entries that had been reconciled magically unreconcile. I am dealing with 5 different companies, so I can't see any rhyme nor reason to when it occurs. I have had to go back to the paper copies of my reconciliations and see what WASN'T in the unreconciled checks or deposits. some are as old as 2 years previous so that makes it easy to spot. I then reconcile just the checks and or deposits that should already be reconciled. after i complete that reconcilation i should be up to snuff for the current reconciliation with beginning and ending balances matching. I would like quick books to explain why this happens tho.

Hi LucyandRicky,

What triggered it for me was when I hit the option to "Unreconcile" the latest statement. I feel there is a glich in that option.

Let me know if you find out what is causing it and I'll let you know if I find out.

ScorpioTwin

I almost forgot. Back up your data twice a day. It's sometimes faster to restore a recent backup, print your Audit Trail Report and enter any missing transactions.