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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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Peggy1960
Peggy1960
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Peggy1960
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Contributor
10/07/09 1:38pm PDT

Unmatched download transactions

US QuickBooks Pro for Windows : 2009

 

I have unmatched downloaded transactions that should matched multiple invoice payments. How do I match these up?

 

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lncorbett
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10/07/09 6:26pm PDT

Peggy,

did you try to add up the invoices different ways to see if the amounts of deposits will add up?

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10/10/09 10:16pm PDT
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Peggy,

If the problem relates to deposits from paid invoices, you can edit the deposits in question, deleted the payments by line row (edit-delete line) to un-applying the payment on the deposit and find the correct combination that equals the exact deposit amount in question from the download.

After you delete some of the applied payments from the deposit, you can create a new deposit and apply payments and continue. 

Going forward, using your deposit slips as a record of each payment deposited and thus each quickbooks deposit should match so the automated download with match the deposit transactions.

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