undo credit card reconciliation

 Hello and thank you.

I now need to know, when reconciling the credit card postings, how to deal with the Balance Due.  I understand not to record the payment as a credit on the reconciliation, but to leave it as "Cleared Balance"  Not sure how to do this.  I had done it by writing a cheque and it now shows as Bill in the reconciliaton.  There is also a Gen. Journal entry showing in the credit part of the reconciliation.  I am totally confused and not sure how to remove this.

When you reconcile and the window asks if you want to write a cheque for payment now or enter a bill for payment later, hit the cancel button.

In future, I have found the easiest way to make the payment for the credit card, is when you reconcile, canel the payment.

When you actually pay the credit card, got to write cheques and write a cheque to the credit card company and use the credit card account in the expense section.

If the cheque that you wrote to pay the bill has not been reconciled, I would delete.  Then delete the bill.  Then delete the Gen. Journal Entry.

Now start your reconciliation, when done, as I said, hit the Cancel button and do not create a bill.  When you actually pay the credit card, enter the cheque.

The create a bill option creates problems if you don't pay the full balance of the credit card.

 So I deleted the gen.journal entries, deleted the bill and started the reconciliation over.

You suggest when reconciliation is done to hit the Cancel button. This is where I run into a problem. The only options I am given is 

Return to Reconciliation

Leave Reconciliation

Enter Adj.

There is No Cancel Button.  Please advise.

By the way this is the best help I have had. But I am learning my way around slowly.

When you finish the Reconciliation and choose the Reconcile Now the window should open asking if you want to Write a cheque for payment now or Enter a bill for payment later.

That is where I use the Cancel button and then write a cheque when I actually pay the credit card.

 I understand what you are saying, but when I click on Reconcile now, the next thing which pops up is a box with the following options (and none of them say cancel)  This is why I am having so much trouble.

Only as mentioned before 

Return to reconciliatoin

leave reconciliation

enter adj.

My version of Quick Books is Professional 2011.  

That means that your reconciliation isn't balanced.

Return to the the reconciliation and look at the differnece on the bottom right of the window.

Determine what you have missed marking as reconciled, or that you marked reconciled in error.

Make sure that your opening and closing balances that you entered in the reconciliation window match.

If you undid the previouse reconciliation, you have to close out of the reconciliation window and start again.  If you didn't do that, go to the reconciliation and unmark everything that you marked, close the windows and start again.

 OK, I understand this.  The difference showing is the balance due, which of course is paid in the next period.   So to reconcile - my options are write cheque or enter bill?  There is nowhere that says cancel.  ?  Many thanks for your patience.  By the time I am done this, I will understand QuickBooks - I hope.

The difference in the bottom right of the window has to be zero.

Click on Modify Button.

Check the Beginning Balance.  Does that match the balance forward on your statement?

Check the Ending Balance.  Does that match the closing balance on your statement?

I got that wrong at first too - the ending balance for your reconcile is actually the amount now owing on your credit card.  Check the Ending balance as CMM suggests & change it.

Kate

 Well I finally got it, the difference is zero and everything is balanced.

Knew you could do it.  LOL

 Many thanks.  I got better help here than I did from my accountant.  But working through it of course helps me understand a little more.