Unable to reset my password in my quickbooks pro 2011
I am trying to reset my password and the information is not matching my data
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aYNBXCS2mr4iKgacwZ5xHE
07/20/11 11:32pm PDT
Viewed by asker 07/21/11 8:23am PDT
Viewed by asker 07/21/11 8:23am PDT
2 Replies
07/21/11 4:39am PDT
Is this the Admin password or other user? As Admin you can change user passwords, but you need Admin PW.
07/21/11 8:22am PDT
Latest post
Hi Kathy, thank you for your response. But no I think its the admin pw, because it prompts when I attempt to open the company name. I don't recall setting one up and the worse part is that the information that I am entering states that it is not matching their records of the data that I had previously submitted. Nothing has changed. What can I do?
