Unable to open email paystub.
One of my employees is having trouble opening his email payroll stub. All the other employees are able to open their paystubs. Is there something I should change on my end or is it on his end? Thank you for any help.
One of my employees is having trouble opening his email payroll stub. All the other employees are able to open their paystubs. Is there something I should change on my end or is it on his end? Thank you for any help.


If everyone else can do it just fine and he cannot - its on his end.
Hope this helps! If so, please mark Solved. If not, just ask more questions. Thanks so much.
Debbie
I'm having this problem but with a twist. When I first started emailing payroll stubs I had two people that couldn't open them but if I sent the same email a second time (just forwarding the original email from Outlook) they are able to open them. Now each pay period I have one or two more people that are having the same problems and I've been sending to them a second time as well which they can open. I am now having to send 8 people two emails just so they can open the attachment. Is anyone else having problems like this?