un wanted block of client screen
how can i prevent the "live community" help "tax import" "tax research powered by BNA" from blocking the lower half of my screen? i click "hide" it comes back each time i open.
1
538
aoieWavqir4yUOacwZ5xHE
02/11/12 2:45pm PST
Viewed by asker 02/13/12 9:52am PST
Viewed by asker 02/13/12 9:52am PST
5 Replies
Jay in Georgia
Questions asked: 25
Questions answered: 1797
Points earned: 3495
Questions answered: 1797
Points earned: 3495
ProAdvisor
Members of the QuickBooks ProAdvisor Program
George4Tax
Questions asked: 8
Questions answered: 3592
Points earned: 10615
Questions answered: 3592
Points earned: 10615
Accountant Community AllStar
Advisory council of Accountant community power users.
02/11/12 6:42pm PST
Put "panel" in the search just up and to right of your question and pick one of the 400+ other places it has been answered.
Jay, what happened to your counter?
Hmm??? Could I have been clearer when I asked that question? Did I mark the question solved after it was answered?
02/12/12 5:19am PST
It is only 3 digits wide and these types of questions have expanded into the thousands!
02/12/12 9:10am PST
We could ask for a sticky note, but those don't really seem to work that well.
Amy-in-PA
Questions asked: 93
Questions answered: 6487
Points earned: 14389
Questions answered: 6487
Points earned: 14389
Allstar
Advisory council of community power users.
Accountant Community AllStar
Advisory council of Accountant community power users.
02/12/12 9:12am PST
Latest post
Settings, Options, Setup
Around 10th line down, "Help-Me-etc," make it NO
You'll only have to do this once a year.
I also suggest you make a desktop "Hints" file (or "Lacerte Hints" or "Computer Hints") and put this procedure into your hints. Then you can refer to it next year and not even have to ask again or look for early-2012 references on the Intuit website.
On the line underneath the "Help-Me" etc line, there's a line about "input-error-checking." You may want to set this to "no" if you're a fast typist. Having it be "yes" slows down the program to a snail's pace. You may also have to set it to "no" in all your modules, not just Individual. (By contrast, setting "Help-Me" to "no" in any module, makes all of them automatically be "no.")
Back up before it's too late. For a professional answer, call Tech Support at 1-800-933-9999 (Lacerte)(other numbers ProSeries, QB, or TurboTax). I am a volunteer, not compensated or supported by Intuit.
