Planned System Maintenance (MyAccount, etc) – The Intuit Accounting Professionals Division will be performing a planned system-wide upgrade over the Memorial Day holiday in the United States. We apologize for the inconvenience and thank you for your patience.
Please can you tell me why this would completely freeze my ability to even get into my 2010 program and work on clients that are already REP'd?? Is that normal? As I was really planning on catching up this weekend, but that's okay, as long as I know it will be okay tomorrow. Just seems weird to me that I can't even operate the program now.
AngelWinks - I'm getting the same message, but I'm not having any problems accessing my client database. FWIW
My 2010 Lacerte program just flat out FREEZES. I can't do anything with it. I can't even exit out of it once I start it, I have to reboot. What the heck??
Unacceptable! The program is still not working this morning. I have lost valuable hours of tax prep time. I have a client appointment in just a half hour to review his tax return which I now do not have access to because of this problem. You can bet I'll be searching for a new tax prep vendor.
Try rebooting your computer and when your computer is up and running do not attempt to open 2010 Lacerte. Instead go to the Start menu > Programs or All Programs > Lacerte > 2010 Lacerte Web Setup. After installing the update you should be able to reenter the program.
