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05/24/2012 at 04:51PM PDT

Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.

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John387

New Member

07/11/11 7:15am PDT

Start-up error

US QuickBooks Pro for Windows : 2010

For the past week or two, when I open QB Pro I get the message "The file you specified cannot be opened. Make sure that it is not currectly being used by another program or a read-only file. The Windows error was "The file exists."

This post was last audited: 07/11/11 9:33am PDT

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1 Reply

host_steve

Host

07/11/11 11:23am PDT

Latest post

Hi John387,

This error generally indicates that some portion of the program installation has become damaged. Here's a KB article related to the issue.

http://support.quickbooks.intuit.com/support/Articles/SL...

Steve

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