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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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01/31/07 1:36pm PST

skipping lines on invoice because of marks on inventory item

I have a client who just started using qb. He entered some inventory items and then invoiced them. There were 2 items that took up 2 lines on the invoice. The first line was the description and the price. The 2nd line was blank.We went bank to the inventory items and re-entered them. Then as we clicked ok, it showed several dots a few lines below the description. We tried to delete them, but when we hit ok, they showed up again.How do we get rid of them so the invoice looks perfect?

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02/20/07 1:19pm PST
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Hello,

If this was my file, I would first attempt to rule out data damage, by rebuilding the file.

(IMPORTANT: Before performing the rebuild, make sure your file is on the C Drive...not the network drive. If you perform a rebuild over the network, you may damage the file beyond repair)

I hope this helps,
-Kelly

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