Returned donation check.
I want to enter a Returned Donation check such that it shows up in the Donor Contribution Summary.
This is a donor with recurring donations. The check was returned through a bank error.
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11/21/10 9:15am PST
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KathyZaro
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11/21/10 5:36pm PST
To correctly subtract it from everywhere I would suggest using the bank register so that you can hit 1. cr bank account (AKA) payment 2. dr donation income account (whatever it is named) 3. the donor (AKA customer).
It can also be done as a journal entry as long as you don't use items and make sure that you select the customer at the far right of the entry.
Kathy Zaroczynski, E.A.
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11/25/10 10:09am PST
Using the bank register or a journal entry will not show in the Customer Center and doesn't show on many reports.
You almost never use a journal entry in QB, and not for anything that should include a customer name or vendor name.
Have you tried simply submitting the check to the bank again?
Otherwise, you should use a transaction for the customer, an Invoice, to bill them again. You set up an Other Charge type of item that links to the Bank account. Use it on an invoice, and this posts as an offset to the bad check, so the two items will clear on the next reconciliation. This also leaves an amount due on the AR, so you can still receive a payment from this customer.
You can read the Help file, search on Bounced Check or NSF check. The directions are in there.
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11/25/10 8:29pm PST
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I almost never use journal entries BUT in this circumstance (a bank error) rather than a customer NSF I would use a journal entry to make sure that it was re-entered by a reverse journal entry. If I were tracking a customer NSF I would use the standard method of posting an NSF to a customer account so that I could assess a fee for bouncing a check and make sure that it was pushed right back onto the customer to make the check good (if it weren't funded on the second try of depositing it).
When the bank statement arrives, tracking all the deposits (including redeposited NSFs and bank errors) along with all the checks/charges/fees (including reductions because of NSFs) will allow for a clean reconciliation and make it possible to flush out discrepancies much more easily than ignoring the transaction activity when there is a re-deposit.
We actually had this occur repeatedly with a new client whose bookkeeper had made a mess of things and there were multiple NSFs in both directions over a period of 2 months. It was only through tracking each transaction completely that we could untangle the unholy mess that this account had become.
