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Home   Help for Accountants   Tax - ProSeries   Tax - ProSeries Community   Tax - ProSeries Professional  
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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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02/07/12 4:12pm PST

return my program-due to delay.

ProSeries

i, WANT TO RETURN MY PROSERIES FOR 2011, BECAUSE I, PURCHASE MY PROGRAM ON 01-20-2012 AND SO FAR MY DATA HAS NOT BEEN CONVERT FROM DRAKE TO INTUIS. PLEASE HEL, I, NEEDED A SUPERVISOR.

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Dusty2004
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02/07/12 4:19pm PST

Everyone here is a volunteer.  Call Customer Service.

Dusty

Please call 800-434-6818 if this does not answer your question or if you have a complaint.
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02/07/12 4:27pm PST

Have you talked to anybody in support previously or are you just going to jump right over the gomers and head straight to the supervisors?

If this answers your question please click, um, ok I forgot what you are supposed to click. If this answered your question, how about just saying thanks and we will call it good.
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02/08/12 8:38am PST

Happy to help - my email is in my profile.

Bill

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That's great, Bill. Now if he returns to the forum, or reads his email responses(if he gets them)...

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