• Was this page helpful?
Intuit Blog
|
Support
GoPayment
|
Payroll
|
QuickBooks Online
|
QuickBooks
|
Website Services
Intuit
Sign In
Register
Banking Creating & Customizing Forms Importing & Exporting Data Inventory Journal Entries & Accounting Tasks Multicurrency Vendors & Vendor Center Printing in Quickbooks QuickBooks Installation, Update, & Conversion
Customers & Customer Center Reports & Report Center QuickBooks UPS, FedEx Shipping Manager QuickBooks Online Services & Features QuickBooks File, Edit & View Menu Tasks QuickBooks Performance Issues & Program Errors QuickBooks Networking & User Setup
QuickBooks Attached Documents QuickBooks Connect QuickBooks Enterprise Solutions QuickBooks for Mac QuickBooks Online (US) QuickBooks Online Suggestions for Improvement QuickBooks Point of Sale QuickBooks Simple Start Edition QuickBooks Time and Billing Manager Cash Register Plus Customer Manager
Customer Manager & Client Manager Desktop Intuit Commissions Manager Intuit Data Protect Intuit Websites Review Websites and Get Feedback GoPayment Intuit Sync Manager New Intuit Business Tools & Resources Quickbase Quicken Turbotax
Better Because of You Considering Buying QuickBooks? Quickbooks Educational Resources QuickBooks Service/Support Policies & Procedures Classifieds
QuickBooks Payroll (Desktop) Intuit Online Payroll ViewMyPaycheck
Builders & Contractors Non-profit Real Estate Retailers Service Industries Other Industries
QuickBooks Canada QuickBooks UK Desktop QuickBooks UK Online QuickBooks Singapore Online QuickBooks en EspaƱol QuickBooks Australia
  • QuickBooks Tasks
  • Intuit Products
  • Intuit Resources
  • Intuit Payroll
  • Industries
  • International
Leaderboard
Hide Advanced Search
 
All of these words
Any of these words
This exact phrase
None of these words
In this forum
With posts written by
With posts from
to
mm/dd/yy
mm/dd/yy
Show Advanced Search
Home   Help with Intuit Products   Intuit Products   QuickBooks for Mac  
hide
04/19/2013 at 09:23AM PDT
HTML Generator Sample Page

Need to verify a charge from Intuit? You can now retrieve the last 90 days of your Intuit order history from the QuickBooks Support Site

We are working on making some changes to the forums, in an effort to make valuable information more accessible. If you have 10-15 minutes, we would love to get your input through this survey. 

70
249
b3eV4kyzCr4yUOacwZ5xHE
Subscribe RSS
   
susan8231
susan8231
Questions asked: 4
Questions answered: 4
Points earned: 4
susan8231
susan8231
Questions asked: 4
Questions answered: 4
Points earned: 4
New Member
02/27/12 3:08pm PST
Viewed by asker 02/28/12 11:53am PST

Restoring a Mac file to Windows

Attempting to restore a Mac .qbb file to Windows, I select the file but get an error message that the file name is too long or is not a valid file name. I didn't change the file name, just selected the .qbb file on the CD.

Submit a reply to this question
Type of Abuse
Abusive behavior
 
Inaccurate information
 
Other (add details below)
 
Add Details
Cancel_sm Submit_sm
 Report Abuse
6 Replies
VRCQB
VRCQB
Questions asked: 0
Questions answered: 1119
Points earned: 2922
Advanced Certified ProAdvisor
Advanced Certified ProAdvisor
These ProAdvisors have successfully completed extended training, distinguishing themselves as highly proficient QuickBooks experts.
Certified ProAdvisor
Certified ProAdvisor
Certified ProAdvisors have successfully completed an extensive and rigorous QuickBooks certification program.
Allstar
Allstar
Advisory council of community power users.
ProAdvisor
ProAdvisor
Members of the QuickBooks ProAdvisor Program
Certified ProAdvisor - ES
Certified ProAdvisor - ES
These ProAdvisors have successfully completed extended training, distinguishing themselves as highly proficient Enterprise Solutions experts
Certified ProAdvisor - POS
Certified ProAdvisor - POS
These ProAdvisors have successfully completed extended training, distinguishing themselves as highly proficient QuickBooks POS experts
VRCQB
VRCQB
Questions asked: 0
Questions answered: 1119
Points earned: 2922
Allstar
02/27/12 4:25pm PST

 Make sure that you don't have any special characters in the file name, like !@#$%^&*

QB for Windows doesn't like those.  If you do, save the file to your Windows desktop and change it before trying to restore it in QB

Victoria Cameron
www.vrcconsult.com

If this answers your question, please mark it solved to let others know. If you receive an emailed survey from Intuit, please also answer it - that will help the forum be more effective!
Type of Abuse
Abusive behavior
 
Inaccurate information
 
Other (add details below)
 
Add Details
Cancel_sm Submit_sm
This helped me! Add 1 point.
0
 Report Abuse
 
 
 
susan8231
susan8231
Questions asked: 4
Questions answered: 4
Points earned: 4
New Member
02/28/12 10:07am PST

The file name did have an & in it, so I did as you suggested.  However,  even with the new name without special characters, I still get the same error message about file name being  too long or invalid.

Type of Abuse
Abusive behavior
 
Inaccurate information
 
Other (add details below)
 
Add Details
Cancel_sm Submit_sm
This helped me! Add 1 point.
0
 Report Abuse
 
 
 
VRCQB
VRCQB
Questions asked: 0
Questions answered: 1119
Points earned: 2922
Allstar
02/28/12 11:11am PST

 I would rename the file to something quite simple and short, however it is possible that the error message doesn't mean what it says...  (Don't you love that?)

Also make sure that you are trying to restore the backup copy from your local computer, like the desktop, and not from the CD.

Type of Abuse
Abusive behavior
 
Inaccurate information
 
Other (add details below)
 
Add Details
Cancel_sm Submit_sm
This helped me! Add 1 point.
0
 Report Abuse
 
 
 
susan8231
susan8231
Questions asked: 4
Questions answered: 4
Points earned: 4
New Member
02/28/12 11:30am PST

The new name is short and sweet and that's definitely what I'm trying to restore from.  I think you're onto something...the message doesn't mean what it says.   Thanks anyway for trying.

Type of Abuse
Abusive behavior
 
Inaccurate information
 
Other (add details below)
 
Add Details
Cancel_sm Submit_sm
This helped me! Add 1 point.
0
 Report Abuse
 
 
 
SkinnyRaven
SkinnyRaven
Questions asked: 26
Questions answered: 12837
Points earned: 27249
Allstar
02/28/12 11:34am PST

It's also possible that the problem lies in the file itself. On the Mac run file>utilities>verify data and rebuld data. 

Type of Abuse
Abusive behavior
 
Inaccurate information
 
Other (add details below)
 
Add Details
Cancel_sm Submit_sm
This helped me! Add 1 point.
0
 Report Abuse
 
 
 
susan8231
susan8231
Questions asked: 4
Questions answered: 4
Points earned: 4
New Member
02/28/12 11:53am PST
Latest post

Thanks, I'll try that.

Type of Abuse
Abusive behavior
 
Inaccurate information
 
Other (add details below)
 
Add Details
Cancel_sm Submit_sm
This helped me! Add 1 point.
0
Reply to this Answer
 Report Abuse
 
 
 
   
Submit a reply to this question
 
Subscribe RSS
Tags for this topic
  • us quickbooks for macin...
Use commas to add multiple tags
Add tags
Latest Site Activity
Pause Feed
TJC5300
1 hr ago
TJC5300
posted
We are on RTI I have entere...
in: Intuit Online Payroll
thanuji
1 hr ago
thanuji
replied to
QB online-job costing?
in: QuickBooks Online (US)
JohnDHF
1 hr ago
JohnDHF
posted
Unclassified Balance Sheet ...
in: Reports & Report Center
Dvyt522
1 hr ago
Dvyt522
replied to
QuickBooks:Premier Nonprofi...
in: Non-profit
hori
2 hrs ago
hori
replied to
I have two companies in QB....
in: Journal Entries & Accountin...
Community Home Help with Intuit Products Start & Grow Your Business Help for Accountants Small Business Blog Join us on Facebook Follow us on Twitter Watch us on YouTube Meet us on LinkedIn
About Intuit | Careers | Register Your QuickBooks | QuickBooks Affiliate Program | Privacy | Legal | Contact Us | Our Hosts
© 2013 Intuit, Inc. All rights reserved. Intuit and QuickBooks are registered trademarks of Intuit, Inc.
Terms and conditions, features, support, pricing and service options subject to change without notice.
TRUSTe - Privacy Standards and Principles
Intuit Websites - Create the perfect site
Intuit Small Business
QuickBooks Accounting Software
Small Business Grants
QuickBooks Online Accounting
Intuit Payroll Services
Intuit Credit Card Processing
Intuit Business Directory
Intuit GoPayment
Intuit Small Business Education
Intuit Small Business Blog
Love a Local Business