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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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MoJo31
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04/19/11 1:07pm PDT

Reconcile Freeze

US QuickBooks Pro for Windows : 2010

After I click the reconcile button the quickbooks program does not respond--it freezes--I then have to click the close button and restart program. What may be causing this?

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04/22/11 11:07am PDT

Try running the Verify and Rebuild commands on the file. May be data damage in the file, requiring either restoring a good backup or getting the file professionally repaired.

If this helped, please click “Thumbs Up” or “Solved”.

Shannon Tucker
Accounting database specialist
AccountingUsers, Inc.
1-800-999-9209
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tucker@accountingusers.com
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04/22/11 11:12am PDT

click on adobe preferences, under edit.

then at the left click on internet at the left hand side.

uncheck the option ... display browser in pdf

issue solved.

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02/09/12 12:01pm PST

I had a little trouble following your abreviated directions but I figured it out.  You are talking about settings in Adobe Reader, not in Quickbooks Pro.  When I tested it, Quickbooks crashed like usual so at first I thought it didn't work.  When I started Quickbooks again and tried it, the problem was fixed.  I guess you need to re-start quickbooks in order for it to work.  Anyhoo, thanks for the help.  It resolved my problem and I would have never figured this out on my own.

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thanks

 

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