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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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demarcus
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07/14/10 9:57pm PDT
Viewed by asker 07/15/10 9:26pm PDT

Quickbooks stopped working

I just recently upgraded my computer to Windows 7.  Now I get the error message "quickbooks has stopped working and windows is searching for a solution" - what does that mean?  Do I have a problem with Windows or with Quickbooks?


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07/15/10 9:24am PDT

What version/yr. of QB are you running?

Will

Contractor and User of QB Premier 2012
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07/15/10 8:48pm PDT

To Will

 

It is QB Pro 2010

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07/15/10 8:55pm PDT

I have exactly the same problem, only it worked fine for a month on Windows 7 and suddenly today won't open. Same version, qb pro 2010. I have already tried "repair" and uninstall/reinstall but no use

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07/15/10 9:26pm PDT

When I talked to technical help, their only solution was that my user account was corrupt and I needed to open another user account.  This I did and I managed to gain access to the program again but now I have to log off my account and open another in order to work on my books.  I know there is a better solution to this.

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07/16/10 5:18am PDT

I have requested that this "discussion" be moved to the Installation, Update Forum where you will have a much better chance of a user  with technical knowledge of Windows 7 and QB answering your question. Good Luck

Will

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07/16/10 5:42am PDT

Post moved from "Builders and Contractors" to this forum.

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I have recently been getting a message that QuickBooks has stopped working and I am still on VISTA.   I didn't think much of it, however it has happened several times as of recent.   I run  QuickBooks 9 and 10. both accountants version.  HUM!!

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