Quickbooks Pro 2013 upgrade problemQuickBooks UK
Upgrading from QB Pro 2010 UK to 2013 Pro.
Installation fine, and it upgrades the company file fine and i can work with the data the first time.
However, close out of the file and go back into it and it crashes with error;
Problem Event: BEX
Faulting Module: MSVCR90.dll
However, if I use the company sample file or create a new company it is fine and I can open and use the software. This would therefore point to a problem with the upgrade of the 2010 company file or when 2013 tries to save it the first time.
Win 7 64bit.
I have been on to tech support for the last two hours, they came to conclusion that I had bad installation CD so sent me a link for a download - installed and exact same problem.
I installed it on another laptop that had never QB on it and have the same problems i.e. installs, uogrades file for the first time and then crashes when you go in again.
Thanks to Mollcons for advice given elsewhere on this forum however tried all those links without any success.
Thanks in advance.
PS: Just trying to install it on XP now to see if it is OS related.