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04/19/2013 at 09:23AM PDT
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mdavenpo
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mdavenpo
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07/15/06 11:45am PDT

QB bounced check instructions

I followed the instructions included with Pro 2006, here's my problem.I created (2) new items per the instructions, "Bounced Check" which is linked to my checking account as a non-tax other charge & "Bad Check Charge" which is linked to a non-taxed "income" account.I created an invoice to the customer using both of the above new items. I later received a new check from the customer for the amount of the bounced check invoice I created. Then used the "Receive payment" and deposited it. Now when I go to reconcile the checking account the invoice shows up in the checks & payments window.It also shows up in the check register as an INV type linked to A/R. When I double click on it from within the "checks & payments" window it takes me back to the "Bounced Check" invoice where it's showed as PAID. Is this correct? There's nothing on my bank statement to check mark it to while reconciling.Also when I do a search for the invoice number in the "Find" function, it does not show up, but I can find it when I click back to it from the create invoices window.I am no expert at this and only good enough to be dangerous, but I don't understand why it works like this because I would think that if it shows up in the "Checks & Payments window, it's reducing my checking account instead of crediting it for the customers payment.

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RSmithGSW
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RSmithGSW
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Contributor
07/22/06 5:10pm PDT

here's what I do - when someone bounces a check - enter a write check for the amount - this will reduce your checking amount for this amount - the expense account should be accounts receivable - you will need to put your customer's name in the customer / job field - this will put bounced check amount back into ar - thus allowing you to receive payment on it again - thus giving it another change to bounce and you can start the process all over again :>

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09/08/06 2:59pm PDT
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Thanks so much for this help. At least now I can receive a new payment and the balance in the customers account is correct. This is much better than what Quickbooks help tells you to do, which involves creating a zero credit memo. As far as I can tell that does not help at all.

Thanks again.

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