Purchase Order won't close

I am also having trouble closing out purchase orders.

Should purchase orders be issued using the estimate or the sale order?

Does this have anything to do with whether they close out or not?

We have the same problem. All items were received and are marked closed. The PO is marked received in full. All associated bills were received and paid. The option to close the PO is grayed out. There is no apparent reason that this PO still shows open, but it does.

We are having problems with duped SO#'s. We continue to use the same SO# in "05.."06 and now we are coming to '07. We are getting duped SO# messages even though they show PAID IN FULL. If they are paid in full and invoiced in full why do we continue to get the duplicate message?

Was this open purchase order problem ever solved? We are also experiencing the problem-
completely closed purchase orders still show up on the open purchase order report.

I am having the exact same problem. In the QB Help it says that recieving the items in full will automatically check the "Closed" box at the bottom of the PO to close it out, but it doesn't! And it's greyed out so you can't do it manually. To answer one of the other questions below: it doesn't matter if you create the PO from an Estimate, Sales Order, or from scratch-the same problem keeps arising. Seems like its a programming error they need to get fixed.

There is a work around.

If I recall correctly, you have to make a minor change (such as the date) to the purchase order and save it again so that QB thinks it is new and un-grays out the "Closed" tick box at the bottom of the purchase order. Once it is un-gray, you can then tick "Closed" and it will indeed now be closed.

What about this issue with Purchase Orders closing...

We have purchase orders that are open but are not showing up on the Open Purchase order list?

Or why does it show an open Purchase order with a zero Quantity on it but the purchase order says its closed (I am looking at the item inventory listing)

I am not sure if this solution will help any of you or not, but you can try the following to clear closed or complete PO's off your open list.

Change the date to the day before on the purchase order.

Then check your OPEN list. You can put it back to the correct date if you need to.

Worked for me...I got this from another poster and thought I would spread the possible solution.
 

If changing the date doesn't work, make sure you un-check the "To Be Printed" or "To Be Emailed" boxes at the bottom left of the PO.  This cleared them out for me.