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05/24/2012 at 04:51PM PDT

Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.

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a2ZWz8zfaqllvkab8P4pmk

RSS

New Member

03/17/09 7:34am PDT

ProSeries is a program costing us a lot of time and we are very frustrated

ProSeries : 2008

Now, yet another big problem: when we start ProSeries from any work station, at the server inside common file of ProNet08, there will be a file with the name "~Users.lck" generated then the program is frozen. We cannot even use the progam. Any advice?

2 Replies

AmyCombinedSystems

Employee

03/17/09 7:54am PDT

Hello ANCPA,

What is the error message you are seeing when you try to open the program?

0

Accountant Community AllStar

Accountant Community AllStar

03/17/09 8:19am PDT

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This sounds like a problem for technical support which this forum is not usually able to provide. I'm curious though, what operating system are you using?

I am not young enough to know everything. - Oscar Wilde

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