• Was this page helpful?
Intuit Blog
|
Support
GoPayment
|
Payroll
|
QuickBooks Online
|
QuickBooks
|
Website Services
Intuit
Sign In
Register
Banking Creating & Customizing Forms Importing & Exporting Data Inventory Journal Entries & Accounting Tasks Multicurrency Vendors & Vendor Center Printing in Quickbooks QuickBooks Installation, Update, & Conversion
Customers & Customer Center Reports & Report Center QuickBooks UPS, FedEx Shipping Manager QuickBooks Online Services & Features QuickBooks File, Edit & View Menu Tasks QuickBooks Performance Issues & Program Errors QuickBooks Networking & User Setup
QuickBooks Attached Documents QuickBooks Connect QuickBooks Enterprise Solutions QuickBooks for Mac QuickBooks Online (US) QuickBooks Online Suggestions for Improvement QuickBooks Point of Sale QuickBooks Simple Start Edition QuickBooks Time and Billing Manager Cash Register Plus Customer Manager
Customer Manager & Client Manager Desktop Intuit Commissions Manager Intuit Data Protect Intuit Websites Review Websites and Get Feedback GoPayment Intuit Sync Manager New Intuit Business Tools & Resources Quickbase Quicken Turbotax
Better Because of You Considering Buying QuickBooks? Quickbooks Educational Resources QuickBooks Service/Support Policies & Procedures Classifieds
QuickBooks Payroll (Desktop) Intuit Online Payroll ViewMyPaycheck
Builders & Contractors Non-profit Real Estate Retailers Service Industries Other Industries
QuickBooks Canada QuickBooks UK Desktop QuickBooks UK Online QuickBooks Singapore Online QuickBooks en Español QuickBooks Australia
  • QuickBooks Tasks
  • Intuit Products
  • Intuit Resources
  • Intuit Payroll
  • Industries
  • International
Leaderboard
Hide Advanced Search
 
All of these words
Any of these words
This exact phrase
None of these words
In this forum
With posts written by
With posts from
to
mm/dd/yy
mm/dd/yy
Show Advanced Search
Home   Help with Intuit Products   Ask the Expert Event   QuickBooks 2010, QuickBooks Errors, and Speeding up QuickBooks Performance with Mike Block   Ask the Expert with Mike Block: QuickBooks Errors and Speeding up QuickBooks Performance (Archived)  
hide
05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
70
12036
aezDU-KEqr3PKzacfA8pyY
Subscribe RSS
masna061
masna061
Questions asked: 7
Questions answered: 4
Points earned: 4
masna061
masna061
Questions asked: 7
Questions answered: 4
Points earned: 4
New Member
08/25/09 6:59pm PDT
Viewed by asker 11/10/10 1:59pm PST

Program closes after entering journal

US QuickBooks Pro for Windows : 2009

Why does creating and processing a journal close Quickbooks down

Submit a reply to this question
Type of Abuse
Abusive behavior
 
Inaccurate information
 
Other (add details below)
 
Add Details
Cancel_sm Submit_sm
 Report Abuse
2 Replies
Mike Block CPA
Mike Block CPA
Questions asked: 1
Questions answered: 68
Points earned: 106
Advanced Certified ProAdvisor
Advanced Certified ProAdvisor
These ProAdvisors have successfully completed extended training, distinguishing themselves as highly proficient QuickBooks experts.
Certified ProAdvisor
Certified ProAdvisor
Certified ProAdvisors have successfully completed an extensive and rigorous QuickBooks certification program.
Mike Block CPA
Mike Block CPA
Questions asked: 1
Questions answered: 68
Points earned: 106
Contributor
08/26/09 1:31am PDT

Do you mean a journal or a journal entry? Do you get any error messages, as it is critical that I know them?

You may have less than 10% of hard drive space on your QuickBooks data or C: drive (it should be 20%+) or too little main memory (1g minimum preferred). You also may have an error in memory, which you can test by switching memory chips and seeing if anything changes.

It is, however, most likely data file corruption. Test this on a different system if you can. To fix corruption, File, Utilities, Rebuild. If Rebuild does not fix the problem, look for errors by using the F2 function key, then the F3 key and then File Open the QBwin.log file. Then do a ^F search for error. Fixing such errors is often not hard if you follow the procedures on my blocktax[.]com QuickBooks Errors page.
 

Type of Abuse
Abusive behavior
 
Inaccurate information
 
Other (add details below)
 
Add Details
Cancel_sm Submit_sm
This helped me! Add 1 point.
0
Reply to this Answer
 Report Abuse
 
 
 
masna061
masna061
Questions asked: 7
Questions answered: 4
Points earned: 4
masna061
masna061
Questions asked: 7
Questions answered: 4
Points earned: 4
New Member
08/26/09 2:13pm PDT
Latest post

Hi Mike. What I mean is when you go ->Company -> Make General Journal Entry. Then once entered and you hit either "save and close" or "save and new".  I have run a rebuild to check for any corruption and there was nothing.

We are running our Quickbooks through a server and prior to switching to Quickbooks 2008 and now 2009 everything had run perfectly.

My computer is running windows  XP SP3, 3.00GHz, 3.24GB RAM, 300GB capacity with 242GB free.

I opened the QBwin.log file and it is a really ancient log dated 2006. There is nothing newer than 23.08.06 which seems odd because the errors should be recording themselves somewhere.

 

Type of Abuse
Abusive behavior
 
Inaccurate information
 
Other (add details below)
 
Add Details
Cancel_sm Submit_sm
This helped me! Add 1 point.
0
Reply to this Answer
 Report Abuse
 
 
 
   
 
Submit a reply to this question
 
Subscribe RSS
Tags for this topic
    Help other users find this post by tagging it
Use commas to add multiple tags
Add tags
Latest Site Activity
Pause Feed
Andilee46
8 secs ago
Andilee46
replied to
moving previous years trans...
debra2112
2 mins ago
debra2112
replied to
Detailed expense report
GoneCuttin
2 mins ago
GoneCuttin
posted
Is page saved
chicart5
8 mins ago
chicart5
posted
WEBSITE WIDTH
Sting2190
9 mins ago
Sting2190
replied to
Problem with Customer list ...
Community Home Help with Intuit Products Start & Grow Your Business Help for Accountants Small Business Blog Join us on Facebook Follow us on Twitter Watch us on YouTube Meet us on LinkedIn
About Intuit | Careers | Register Your QuickBooks | QuickBooks Affiliate Program | Privacy | Legal | Contact Us | Our Hosts
© 2012 Intuit, Inc. All rights reserved. Intuit and QuickBooks are registered trademarks of Intuit, Inc.
Terms and conditions, features, support, pricing and service options subject to change without notice.
TRUSTe - Privacy Standards and Principles
Intuit Websites - Create the perfect site
Intuit Small Business
QuickBooks Accounting Software
Small Business Grants
QuickBooks Online Accounting
Intuit Payroll Services
Intuit Credit Card Processing
Intuit Business Directory
Intuit GoPayment
Intuit Small Business Education
Intuit Small Business Blog
Love a Local Business