Printing Reports Issue
I used to be able to print reports, but I cannot any longer. I can still print from other parts of quickbooks. Is there a fix for this.
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dxKXH4uZWr4yUOacwZ5xHE
02/09/12 8:40am PST
Viewed by asker 02/15/12 8:41am PST
Viewed by asker 02/15/12 8:41am PST
7 Replies
pvsuppliers
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Allstar
Advisory council of community power users.
Intuit Moderator
Mod/Co-mod
02/09/12 8:44am PST
are you certain that QB is printing to the correct printer?
Why carry the stick if you're not going to stir the pot?
02/12/12 10:49am PST
Yes. I have a choice of two printers. Bothworked in the past. Now, neither works from reports, but will work from print check.
02/12/12 5:38pm PST
go to File > Printer Setup and click on Reports to see which printer is the default.
LADPAP
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Employee who makes outstanding contributions to the community
02/15/12 7:35am PST
The solution
Thank you for posting your question, stushafer .
It would appear that you are dealing with damage to the QuickBooks Printer Settings file (qbprint.qbp).
Run the tool found here, as it should resolve it for you.
http://support.quickbooks.intuit.com/support/Articles/SLN40733
If this has resolved you issue, please mark the post as resolved.
If this has not resolved your issue, please respond to the post so that I may attempt to assist you further.
Thank you,
PAPLAD1
L. Diaz
ProAdvisor Service and Support Specialist
ProAdvisor Service and Support Specialist
02/15/12 8:39am PST
This worked perfectly. I have been trying to resolve this for over two weeks, and this was a very easy and simple fix. Thank you.
Stu Shafer
02/15/12 8:41am PST
Latest post
LADPAP, an employee, suggested I try a diagnostic tool found at:
http://support.quickbooks.intuit.com/support/Articles/SLN40733
This worked perfectly, was simple and easy. Thank you LADPAP.
