PDF printer not activated
"Printer not activated. error-20" comes up when I try to send an E-mail statement.
70
251
a31HSuftar4lwFacfA8pyY
12/31/10 2:52pm PST
Viewed by asker 01/01/11 9:39am PST
Viewed by asker 01/01/11 9:39am PST
4 Replies
CharlesWDavis
Questions asked: 60
Questions answered: 5672
Points earned: 12328
Questions answered: 5672
Points earned: 12328
Allstar
Advisory council of community power users.
Intuit Moderator
Mod/Co-mod
12/31/10 2:57pm PST
The solution
There are various reasons, but for a positive work-around, download and install PrimoPDF. It installs as a "printer." Print your statement to the PrimoPDF printer and then attach to your e-mail.
Please post additional questions or else click the "thumbs up" icon below to indicate that this is SOLVED. Thanks!
83 year Old dog—still barking up the same tree...
12/31/10 3:14pm PST
PrimoPDF did work fine! I appreciate the help!
It would be nice to have the "E-mail" button in Quickbooks working again. I tried downloading the R12 version update of my QB 2009 but that didn't seem to help. I am wondering if I need to go back to the R11 version since that was mentioned as a fix...?
01/01/11 8:46am PST
See if anything here helps.
community.intuit.com/posts/cant-create-a-pdf-trouble-with-the-qb-pdf-converter-error-code-20
08/10/11 4:19pm PDT
Latest post
solved the issue by installing PrimoPDF and using that print driver for creating, editing, reading PDF. Way better than the Ayumi PDF app bundled with Quickbooks Pro 2009. AND IT WORKS!!!
