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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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Amy-in-PA
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Amy-in-PA
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02/02/12 1:49pm PST
Viewed by asker 02/08/12 2:00pm PST

PA Sch G-S override and e-file

Lacerte : 2011

Why the difference in "critical diag warnings" preventing e-file, in 2011 vs 2010, when I have to override "income subject to tax in the other state?"  I was going to put in exactly the same type of override as I did in past years (when I e-filed successfully) but this year got an error message that overriding the "amount subject to tax in other state" would make it impossible to e-file.  Mind you, this is not the same thing as overriding the credit itself.  This was simply reducing the amount of the numerator, so that Harrisburg wouldn't pull the same nasty stunt on the taxpayer that they did years ago.

Years ago, we tried to use what we thought was Lacerte's very reasonable calculation of the Delaware wages, as the doubly-taxed wages.  But Harrisburg came back a few months later and said "Taxpayer, you owe us more money.  We see you had a Delaware itemized deduction schedule which reduced the amount ultimately taxed.  We reduced your numerator down to this figure of wages-minus-itemized-deductions."  So ever since, I've been pro-actively reducing the numerator to the figure that I know would be acceptable to Harrisburg.

Why won't Lacerte let me do that same thing for 2011?

It seems stupid to have to paper-file the return all of a sudden, because Lacerte changed its program all of a sudden.  Or will this be changed back to "if you want to reduce your credit by reducing your numerator, be our guest?"  And if so, when do you expect to be able to accomplish such a change to the program?

Back up before it's too late. For a professional answer, call Tech Support at 1-800-933-9999 (Lacerte)(other numbers ProSeries, QB, or TurboTax). I am a volunteer, not compensated or supported by Intuit.
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Moderator_Dave
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02/03/12 8:34am PST

I don't know, I'll see what I can find out.

Dave

Intuit Accounting Professionals Division

Ask Intuit - Your answer may be in our Knowledge Base.
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Amy-in-PA
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02/03/12 8:37am PST

Thanks, Dave.  Whether it turns out I need it this year for this client or not (I realized he has a HIGHER Delaware taxable income than his Delaware wages, this year, so using the wages is probably acceptable) I still want to know for the future or for other clients, why an override that might be needed, and isn't an obvious  "no-no" override of the credit itself -- why this would suddenly cause "you must paper-file," when it never did in the past.

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Moderator_Dave
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02/07/12 10:53am PST

Hey Amy,

The resident experts can recreate it form the description. They want to see file. Can you contact them?

Thanks,

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Amy-in-PA
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02/07/12 11:14am PST

Do you mean, using that newfangled "Lacerte e-mail" system, that I should send the file in that way?  Yes, I just did that after I saw your post.  In fact, so the techies could see what happened in BOTH years, I sent them the same client's 2010 file where the G-S went thru electronically without a hitch, so they could compare apples to apples.

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Moderator_Dave
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02/08/12 6:47am PST

Thank you, Amy. I should have known you are way ahead of me.

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Amy-in-PA
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02/08/12 2:00pm PST
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I just got an answer from the Support people, who said Lacerte added the diagnostic because of changes in state EF requirements and rejects.    If someone wants to bypass the error checking and send it thru anyway, they could try, but the Support folks have a feeling Harrisburg would reject the return.

If I get to that bridge, maybe I'll cross it, if a client wants to be a guinea-pig.  At least now I know it isn't a software glitch.

Thanks for running interference, Dave.

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