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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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melissa311
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12/08/11 10:38am PST
Viewed by asker 01/05/12 8:55am PST

No support for 2009 ?

US QuickBooks Premier : 2009: Contractor

Is it true that as of may 2012 QuickBooks Contractors 2009 will no longer be supported?

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DesertPhil
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12/09/11 3:45pm PST

Thank you for using the Intuit Community forum.

Yes, it is true that 2009 will no longer be supported with any of Intuit's online services.

Intuit strives to deliver the best products at the lowest cost to customers by investing in technology that makes QuickBooks better and easier to use. One of the ways Intuit accomplishes this is to manage the costs associated with supporting older releases; so they support their services on their latest product (QuickBooks 2012) and the two previous versions (QuickBooks 2010 and 2011). They do this so they can focus on making QuickBooks better and easier to use while still supporting older versions, specifically their current release and two previous releases.

Services and support for QuickBooks 2009 will be discontinued on May 31, 2012. After this date, payroll tax calculations will be incorrect, customers will be unable to send payroll for processing including direct deposits, and payroll subscriptions will be deactivated. Payroll, Merchant Services, and Software Support are valid only with a currently supported version of QuickBooks. To purchase a new version of QuickBooks and avoid interruption to your service call 866.676.9670 between 6 a.m. and 6 p.m. (Pacific time), Monday through Friday.  

I hope this helps.

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marjmeds
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02/06/12 6:56pm PST

 My question is this: I currently use Qb Premier 2009. Can I upgrade to QB PRO 2012? I don't need the features of premier anymore.

 

Thanks!

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02/06/12 9:44pm PST
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Marjmeds, Yes, your Premier data file should update to Pro 2012 just fine. The two programs use the same data file layout.

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01/02/12 4:01am PST

Intuit forces people to buy a new version every three years of their quickbook products so they can continue to grow their revenues.  It is part of their business model.   Bookeeping hasn't changed in 300 years (debits still = credits) and the program should contintue to function for years. 

Post 3-year support is a HUGE business opportunity for anyone willng to tackle it.  Of course get ready for the fight with Intuit :)

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02/01/12 10:53am PST

 For those clients that wait until the product is being sunsetted I remind them of all of the features that come with a newer version. 

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02/01/12 11:08am PST

"Post 3-year support is a HUGE business " risk " for anyone willng to tackle it."

Think of trying to support programs on XP, Vista 32-bit, Vista 64-bit, and now Windows 7, and soon Windows 8.

This of this with IE 6, 7, 8, and 9.

Think of this with Office 2000 (yes, I still use it and it works fine with QB 2012, for the most part); Office 2003, 2007, 2010 32-bit, 2010 64-bit, and now Office 15.

What about Outlook, Chrome, Firefox, Opera?

What about email with AOL, gmail, ISP web-based, Thunderbird, Windows Live, etc?

I wish, for anyone who wants to take on this task: Good luck with this business model.

The program will still run. You get no more updates, you lose external functions, such as email and payroll.

Then again, the spare tire from a 1952 Olds will not fit on any new car now.

If this post answers your question, please give a "thumbs up" or mark this Solved to let others know about it.

If you get an emailed Survey, please take a moment to follow up here, too. Thanks!
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