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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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churchy24
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churchy24
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02/08/12 12:34pm PST
Viewed by asker 02/09/12 1:26pm PST

New Reconcile Page

US QuickBooks Online Edition : Plus

How do I get to the new reconcile page?  I was trying to look for a discrepency in my reconciling, and I accidently clicked on the "show old reconcile report" link.  I wanted old reports, not the old software.  How do I get it back so it looks like the new reconcile reports?  Thanks!

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Ozzy
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Ozzy
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02/08/12 1:30pm PST
The solution

Hello There,

If you are in the Old Reconcile, there should be a green balloon the says Try New Reconcile... Just click that (see image below).

Regards,
Ozzy

*** If this answered your question, please mark the incident SOLVED. ***

Remember, today is the tomorrow you worried about yesterday.
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02/09/12 12:54pm PST

Ozzy, thanks for the reply.  i see the button, however, I can not get to it.  When I go to the reconcile page, the pop up comes up wanting me to enter my statement info for th emonth to be reconciled.  If I click cancel, it takes me to the home tab.  The starting balance in this pop up is wrong, so I don't want to accept it.  How should I proceed?  Thanks!

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churchy24
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02/09/12 1:26pm PST

Nevermind, I fixed it... I just started a reconcile on an acct that I don't use.  Entered zero for starting and ending so it closed the pop up.  I was then able to get to the button.  Thanks.

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Glad to help.

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