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Home   Help with Intuit Products   Intuit Products   QuickBooks Online (US)  
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04/19/2013 at 09:23AM PDT
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Need to verify a charge from Intuit? You can now retrieve the last 90 days of your Intuit order history from the QuickBooks Support Site

We are working on making some changes to the forums, in an effort to make valuable information more accessible. If you have 10-15 minutes, we would love to get your input through this survey. 

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Host_Stephanie
Host_Stephanie
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Host_Stephanie
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Employee
12/04/09 1:41pm PST
Viewed by asker 06/23/10 5:17am PDT

New Login Site as of 12/4/09

Good afternoon!  I know some of users are having some difficulties with the new login page so I wanted to jump in and provide some information.

QuickBooks Online has a new URL and login page. We are dedicated to continually improving the security of our product and part of this process is the roll out of this newly designed login page located at https://qbo.intuit.com. We wanted to assure you that this new, exciting change is definitely coming from us, your QuickBooks Online team.

Here are a few housecleaning items of which you will need to take note:

1. Bookmark this new login page (https://qbo.intuit.com) so you have an easy way to can get back to it the next time you login. Use the link from the login page, located on the right that says, "Don't forget to bookmark this page!


2. Verify the login name is correct. In some cases, the login is truncated. For example, the login displays John_Doe instead of John _Doe@xyz.com. You can go to https://login.quickbooks.com to verify your login.


3. Allow pop-ups for this new URL. Make sure the new web address (https://qbo.intuit.com and https://quickbooksonline.intuit.com) have been added to the allowed sites for your pop-up blocker. Mac users need to turn off the pop-blocker.
You can access more detailed steps on this process in the following link if necessary, located here: https://www.quickbase.com/up/b...

If you have a problem with your login, never fear! You can use either the Forgot your User id? or Forgot your password? links on the login page and that process will prompt the system to email them to you.
 

I hope this helps:)

Stephanie

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06/20/10 6:54pm PDT

Dear Stephanie - While I know that you must be inundated with comments, I felt it necessary to send this note.  It alarms me that the Intuit site has been down so many times in the past 2 weeks.  I am preparing for a Board of Directors meeting Monday morning at 8:00 a.m. and now to review and redo all of my work created today to assure that it is correct.  My program has been crashing for the past 5 hours.  Are you going to give $ credits to users for this major inconvenience. 

In particuar,  is Intuit going to be able to keep up this online service?

Valerie Dixon

vadixon@aol.com

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06/21/10 8:37am PDT
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DixonBusAccoc,

As of yesterday morning, you should have been able to login and use QuickBooks Online without any problems.  I know this week has been particularly frustrating.  If you are still having a problem, please contact support directly so that we can look into what is happening.

Thanks,

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