Negative number on invoice
creating invoice I get can't rid of negative number and it won't let me proceed
creating invoice I get can't rid of negative number and it won't let me proceed


Sandy:
Thats the problem, I don't know. I put $15,000.00 in for the amount of the invoice and the system automatically changes it to negative. I take the minus away but it keeps putting it back and then tells me it can give proceed with a negative number. Does the invoice amount link from someplace else?
Are you using an item that is a discount or payment item type?
I can't think of anything else that would change an amount to a negative.
I truly appreciate your assistance.
It is not a discounted item and I don't know what a "payment item type" is. Sorry for my ignorance. I am thinking the number on the invoice must link over from someplace else.
I agree with Sandy, double check the item type of the item that you are using on the invoice. My bet is that the item type is discount or payment. You need to use an item that is type:service, non-inventory, etc. Payment and discount types are specifically designed to appear as a negative on sales forms.
Hope this helps, if so, click"solved" if not, please ask more.
Good Luck!
Penny Lane

To check what type your item is, Go to the List menu, select Item List. now find the item you were using, and double click it to open the edit window. There you can see the Type listed.


Have you found the answer? I'm curious as to what could have caused this.