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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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anne56
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11/22/11 3:48am PST
Viewed by asker 01/12/12 8:00am PST

Multi user issues

US QuickBooks Pro for Windows : 2012

We have 3 company files, with 2010 second user could access any company regardless of which one I was working on, now with 2012 other user can only access the company files I have open.

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11/22/11 9:42am PST

How was 2012 installed?

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11/25/11 2:07am PST

 

On the Pc where the company files are I selected option b, on the other PC I selected option a.

 

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On the host PC running the datafile have you installed the database manager and run this?

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We have the database manager installed and running for the 2010 , do we have to do anything else for 2012?  We don't have IT support so I normally just follow the instructions that come with the disc.

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You should run the QB 2012 version.

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