• Was this page helpful?
Intuit Blog
|
Support
GoPayment
|
Payroll
|
QuickBooks Online
|
QuickBooks
|
Website Services
Intuit
Sign In
Register
Banking Creating & Customizing Forms Importing & Exporting Data Inventory Journal Entries & Accounting Tasks Multicurrency Vendors & Vendor Center Printing in Quickbooks QuickBooks Installation, Update, & Conversion
Customers & Customer Center Reports & Report Center QuickBooks UPS, FedEx Shipping Manager QuickBooks Online Services & Features QuickBooks File, Edit & View Menu Tasks QuickBooks Performance Issues & Program Errors QuickBooks Networking & User Setup
QuickBooks Attached Documents QuickBooks Connect QuickBooks Enterprise Solutions QuickBooks for Mac QuickBooks Online (US) QuickBooks Online Suggestions for Improvement QuickBooks Point of Sale QuickBooks Simple Start Edition QuickBooks Time and Billing Manager Cash Register Plus Customer Manager
Customer Manager & Client Manager Desktop Intuit Commissions Manager Intuit Data Protect Intuit Websites Review Websites and Get Feedback GoPayment Intuit Sync Manager New Intuit Business Tools & Resources Quickbase Quicken Turbotax
Better Because of You Considering Buying QuickBooks? Quickbooks Educational Resources QuickBooks Service/Support Policies & Procedures Classifieds
QuickBooks Payroll (Desktop) Intuit Online Payroll ViewMyPaycheck
Builders & Contractors Non-profit Real Estate Retailers Service Industries Other Industries
QuickBooks Canada QuickBooks UK Desktop QuickBooks UK Online QuickBooks Singapore Online QuickBooks en Español QuickBooks Australia
  • QuickBooks Tasks
  • Intuit Products
  • Intuit Resources
  • Intuit Payroll
  • Industries
  • International
Leaderboard
Hide Advanced Search
 
All of these words
Any of these words
This exact phrase
None of these words
In this forum
With posts written by
With posts from
to
mm/dd/yy
mm/dd/yy
Show Advanced Search
Home   Help with Intuit Products   Ask the Expert Event   Ask the Expert: Tracy Stinson (Archived)  
hide
05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
70
11631
bccU6Ev5qr3QVhacfA8pyY
Subscribe RSS
lgulsby
lgulsby
Questions asked: 1
Questions answered: 0
Points earned: 0
lgulsby
lgulsby
Questions asked: 1
Questions answered: 0
Points earned: 0
New Member
06/12/09 2:03pm PDT

missing entire past reconciliations

US QuickBooks Enterprise Solutions : 9.0: Contractor

Twice now, previous reconciliations have disappeared. This week the Feb. '08 and March '08 reconciliations ceased to exist. All those transactions were no longer cleared but all subsequent reconciliations remained. There were no previous reports available for those two months. No updates were done since the last reconciliation. Rebuilding the data did not help. I've been using Quickbooks for years and never had this happen until we did our yearly upgrade early this year. I don't know how this is possible since you can only unreconcile one month at a time in reverse order. Why does this happen and is there any way to fix it besides unreconciling all the way back and rereconciling each month again? If this keeps happening it could get very time consuming. Thanks!

Submit a reply to this question
Type of Abuse
Abusive behavior
 
Inaccurate information
 
Other (add details below)
 
Add Details
Cancel_sm Submit_sm
 Report Abuse
2 Replies
Homeslave
Homeslave
Questions asked: 12
Questions answered: 1
Points earned: 0
New Member
02/22/12 12:48pm PST
Latest post

I am using QB non-profit version 2010 and just updated a week ago and have now experienced the same problem, except that a whole year's reconciliations (for which I have all the paperwork showing I did them) have vanished.

Type of Abuse
Abusive behavior
 
Inaccurate information
 
Other (add details below)
 
Add Details
Cancel_sm Submit_sm
This helped me! Add 1 point.
0
Reply to this Answer
 Report Abuse
 
 
 
SLSCougar
SLSCougar
Questions asked: 1
Questions answered: 223
Points earned: 569
Allstar
Allstar
Advisory council of community power users.
SLSCougar
SLSCougar
Questions asked: 1
Questions answered: 223
Points earned: 569
Allstar
06/12/09 3:42pm PDT

I really don't have a good answer for you as I have never seen this behavior before.

Things I would want to check...

1) Does the QuickBooks Verify utility detect problems with your file?

2) At any point this year has it been necessary to restore from older backups?

3) Is there any chance that they are multiple copies of your file on your network?

4) Is it always the same account that has the issue?

Let me know

Tracy

http://www.slsreporting.com

Tracy Stinson
Dynamic QB Solutions

If this helped.. Please mark as solved. Thanks.

Website - http://www.dynamicqb.com
Facebook - http://www.facebook.com/dynami...
Type of Abuse
Abusive behavior
 
Inaccurate information
 
Other (add details below)
 
Add Details
Cancel_sm Submit_sm
This helped me! Add 1 point.
0
Reply to this Answer
 Report Abuse
 
 
 
   
 
Submit a reply to this question
 
Subscribe RSS
Tags for this topic
    Help other users find this post by tagging it
Use commas to add multiple tags
Add tags
Latest Site Activity
Pause Feed
debra2112
1 min ago
debra2112
replied to
expense report with custome...
HersheyDMD
2 mins ago
HersheyDMD
posted
Parental controls blocking ...
PollyJ
3 mins ago
PollyJ
posted
Online Payee Error Message
Memere
5 mins ago
Memere
replied to
QB pro 2005 use today?
theekp
6 mins ago
theekp
replied to
Double income on P&L statement
Community Home Help with Intuit Products Start & Grow Your Business Help for Accountants Small Business Blog Join us on Facebook Follow us on Twitter Watch us on YouTube Meet us on LinkedIn
About Intuit | Careers | Register Your QuickBooks | QuickBooks Affiliate Program | Privacy | Legal | Contact Us | Our Hosts
© 2012 Intuit, Inc. All rights reserved. Intuit and QuickBooks are registered trademarks of Intuit, Inc.
Terms and conditions, features, support, pricing and service options subject to change without notice.
TRUSTe - Privacy Standards and Principles
Intuit Websites - Create the perfect site
Intuit Small Business
QuickBooks Accounting Software
Small Business Grants
QuickBooks Online Accounting
Intuit Payroll Services
Intuit Credit Card Processing
Intuit Business Directory
Intuit GoPayment
Intuit Small Business Education
Intuit Small Business Blog
Love a Local Business