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05/24/2012 at 04:51PM PDT

Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.

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New Member

02/08/12 6:36pm PST
Viewed by asker 02/17/12 8:42am PST

Merchant Services EFT Server

QuickBooks Point of Sale : Pro 8.0

We just upgraded our server to a new machine running Windows 2008 Standard. We are running POS 8.0. Merchant services keeps asking for a password. You put in the Sysadmin password and it works for a while and then asks again. How do we fix this? I cannot give my employees the Sysadmin password!

2 Replies

Intuit Superstar

Intuit Moderator

Employee

02/09/12 4:02pm PST

Tthere is a setting in POS that logs out the user after each sale: Edit>Preferences>Company>General. You can turn this off, or give each user their own login. If it is truly the EFTSvr asking for permission, you may be logged into Windows with a user account that is not an Administrator, POS requires full administrator priveleges.

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New Member

02/17/12 8:42am PST

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Each of my employees have their own log in. Additionally, I am logged in as administrator.

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