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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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JohnFCS
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04/12/10 6:28am PDT

Memorized reports

US QuickBooks Enterprise Solutions

I have memorized reports in the list, but when I try to run them the following month, they do not execute, nothing is there?

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04/18/10 7:05am PDT

Does anyone have an answer for this?  I just experienced it this morning.  A couple of my memorized reports no longer work and they did last month.  Please help.

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04/19/10 5:46pm PDT

Check the date range on your memorized reports before running them.  If they worked last month, this is likely to be the issue. 

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If this answer is the solution, click ‘This Solved My Question’ or post back with more information. Thanks!
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04/20/10 9:52am PDT

Corae......That doesn't work - it give me nothing.  Not even a blank report shows up.  The cursor goes to an hourglass for a sec or two and then nothing....I'm still on the same page I was on.  Then I tried going into running multiple reports and put dates in that area and same thing happens....nothing.....  

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OHare, you did not say which version of QB you are using.  Are you also on Enterprise Solutions?  Which version and release? Did you recently download a new release?
 Are you on a standalone computer or on a network? Do you have reporting permissions? All I can think of is that SOMETHING must have happened between the time when you could run the reports and now.  It may involve some change that you made to your data that would make the report "hang", such as reporting on a specific item and deleting the item after creating the report. Did you try to create a new report, memorize it and run it?  If it does not work, then you may want to re-post your question where it can be reviewed, and hopefully answered, by tech support. 

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