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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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Happy Tax
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11/19/08 3:42am PST
Viewed by asker 01/21/10 3:00pm PST

Live Community

Is there a way to get rid of that annoying Live Community tab that now sits at the right edge of the screen? It serves no purpose other than to take up screen space and irritate the user. I know how to connect to the Internet and go to a bookmarked website when I need to. If it HAS to be part of this year's program, at least cram the icon onto the toolbar along with some of that other stuff that nobody ever uses.

Also, when we turn the Live Community off as a startup option, is it still running in the background anyway? Hopefully not because we really don't need yet another useless or questionable feature bogging our computers down during tax season.

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tk42one
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Employee
11/19/08 6:18am PST

Live Community is new for Tax Year 2008 and is set by default to open once the program is launched. It can not be closed, but can be minimized by clicking on close at the bottom of the Live Community screen.

To start the program with the Live Community screen minimized:

1. While in the Program,

2. Click on Tools on the menu bar.

3. Click on Options on the drop down menu.

4. In the section for Program Startup uncheck the box "Show Live Community at Startup".

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11/19/08 7:18am PST

Thanks for the response, but it was pretty generic and, as I believed I made clear in my original question, I had pretty much already figured all that out for myself anyway. I was hoping for a way simply to get rid of the tab altogether. Plus I'm still not sure whether the Live Community link is connecting in the background when I have the tab minimized. It seems yet another year has gone by and Intuit still hasn't learned a very simple rule: Everything, and I mean EVERYTHING, should come with an Off Switch. I notice on the Lacerte and Quickbooks boards that they're squawking about this very same annoyance.

If the Live Community link just absolutely has to be there, at least make it an icon on the toolbar so that it's easier to ignore. Then make the toolbar or iconbar user-configurable, but now I'm just dreaming.

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11/24/08 6:50am PST

Happy Tax,

I agree with you that these program options should not take up screen space, hopefully Intuit gains some insite from user comments.

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11/26/08 8:25am PST

Although it was helpful to have a response from the Live Community, I agree that it should not take up any screen space. Having it as an Icon on the Tool Bar is a great idea so it would be easily accessible but not in the way.

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11/26/08 10:22am PST

I don't know whether creating an Amen Corner will influence Intuit's decisions at all, but I too object to the screen real estate taken up by Live Community, and would prefer to see it as a toolbar button.

Morons. I've got MORONS on my team. Nobody is going to rob us going DOWN the mountain. We have got no MONEY going DOWN the mountain. When we HAVE GOT the money, goin' back UP the mountain, THEN you can sweat.
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12/09/08 10:10am PST

I've unchecked "Show Live Community at startup" under General in Tools/Options. The Live Community annoyance still opens when I start the program. Please fix this annoyance. Thank you.

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12/18/08 8:04am PST

I also have had issues with it not disappearing when that is unchecked. If you manually pull it flat to the right, it will stay there on re-opening. I find it very annoying, as that is one more setting I'm going to have to configure on each workstation. I love the easier access to the community, I have no doubt it will make the community more valuable, but taking away screenspace for it is just wrong.

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I'd sure like to get rid of it - especially on my laptop which is NEVER connected to the internet! What a waste of screen space and processing power!

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