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05/24/2012 at 04:51PM PDT

Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.

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Rene863

New Member

02/15/12 11:30am PST
Viewed by asker 02/15/12 11:31am PST

Intuit Backup

US QuickBooks Pro for Windows : 2012

I am paying monthly for backup, but since Feb. 6th, nothing has been backed up. I can't seem to see how to resolve this issue.

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1 Reply

IDNWilliam

Employee

02/15/12 12:15pm PST

Latest post

Hi Rene,

This is more than can be handle through the forums.

Please call 800.450.8475 Monday through Friday, 6 a.m. to 8 p.m. Pacific time and talk to one of our Customer Support agents.

They will be able to assist you

William

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