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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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rcjohnson
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rcjohnson
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02/11/12 3:38pm PST
Viewed by asker 02/14/12 8:36am PST

install of 2012 pro fails on chainingpackage error

QuickBooks Canada : Pro 2012

Installation of pro 2012 is failing due to the following error:
\\thirdparty\dotnet40\dotnetfx40_full_x86_x64.exe
/q /norestart /chainingpackage quickbooks system message - there are no more files

And the resolution is???
 

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yarddog
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yarddog
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02/11/12 5:35pm PST

The resolution is, to ask nicely, as this is a User to User website.

Your problem is described in this Support article

http://support.quickbooks.intuit.com/support/articles/INF12790

It seems you need to install the Microsoft .NET framework. 

Assureflex Corporation http://www.assureflex.com
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rcjohnson
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02/14/12 8:36am PST

Actually, I agree nice is better manner - apologies for the apparent frustration,

However, the offered solution is NOT the resolution to fix the problem, in my case at least

The problem was related to the installation of the .NET framework not the fact it was not performed.

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WilliamTung
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02/14/12 2:09pm PST

suggest to contact QB Technical Support

or contact a certified QB ProAdvisor who supports computer system.

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Timboe
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Just install it manually via MS website then run Quickbooks installer it will not need to install it then will run through fine

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