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Home   Help for Accountants   Accountant Community Allstars Forum   Archive: General Forum  
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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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KathieC
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KathieC
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04/18/07 2:22pm PDT

Important Message from Sasan Goodarzi, Vice President, Intuit Professional

Important Message from Sasan Goodarzi, Vice President, Intuit Professional Tax Business:On April 17, Intuit?s electronic filing system encountered issues and, as a result, Lacerte and ProSeries customers experienced significant slowdowns in submitting e-filed returns. The system is currently running normally and customers are able to e-file successfully. We apologize for any inconvenience and we are working to find root cause to prevent recurrence.We have been working diligently with the IRS to ensure our customers? returns are accepted as timely filed. On Wednesday April 18, the IRS issued a press release communicating that taxpayers and tax professionals who were unable to e-file their tax returns Tuesday using Intuit software products have until midnight PDT on Thursday, April 19, to file their returns. The IRS went on to state that, ?Intuit product users who were unable to file their returns through the company's servers Tuesday should e-file as soon as possible. The IRS will not apply late filing penalties to taxpayers who were affected by this problem.?Thank you, Sasan GoodarziVice President, Intuit Professional Tax BusinessFollowing is the IRS Press Release issued today: http://www.irs.gov/newsroom/ar..., Tax Professionals with TurboTax Problems Have Until Midnight April 19 to e-file IR-2007-91, April 18, 2007 WASHINGTON - Taxpayers who were unable to e-file their tax returns Tuesday using Intuit Inc. software products have until midnight on Thursday, April 19, to file their returns, the Internal Revenue Service announced Wednesday.Potentially up to several hundred thousand last-minute tax filers were affected by company server problems on Tuesday evening, and they or their accountants may have been unable to electronically file returns. Intuit confirmed Wednesday that those problems had been resolved, and it was successfully accepting e-file returns on Wednesday.The company said affected taxpayers and tax professionals include those using "TurboTax," "ProSeries," "Lacerte" and Intuit's Free File offering, "TurboTax Freedom."Intuit product users who were unable to file their returns through the company's servers Tuesday should e-file as soon as possible. The IRS will not apply late filing penalties to taxpayers who were affected by this problem.Overall, the IRS has seen a strong year for e-filing. Taxpayers filed more than 75 million returns electronically through April 17, shattering last year's record of 73.2 million.E-file and Free File will remain available through Oct. 15, 2007, to taxpayers who have requested a six-month filing extension.

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04/18/07 3:15pm PDT
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What about extensions? There is no mention of whether extensions are included in the deadline time of midnight Thursday, April 19th. I am sure that some tax professionals could not get their returns AND/OR extensions transmitted by last night at midnight (local time).

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