I subscribed to Business Analysis for QB Pro 2009 and after syncing still cannot access the application
I clicked on the advanced reports icon after upgrading to QB 2009 and QB offered me a free subscription to use the new online business analysis tool offered when upgrading or purchasing QB 2009. So I accepted, installed the sync manager on my computer and logged in with my online company information, I did not create a new account. So after logging in, and after syncing my data, I am directed to login through a web browser to the Intuit Business Analysis where I am taken to my Administrator's Dashboard. I have the ability to manage settings, users and change my company info as needed. I am listed as the one and only user, and I am the administrator. Business Analysis is listed as one of my subscribed to applications. But.....no business analysis, no reports, basically nothing. There is nothing there to do, use or see? I contacted QB support and was on the phone with a gal who put me on hold approx. 9-10 times and my phone call lasted about an hour. She ended the phone call stating she would give me a call back within 30min. with an answer. I never got that call. She stated; "Like, I don't know if that is offered to pro addition, like, maybe just enterprise, so like, can I call you back in like 30 min., cause like, I have to talk with my supervisor, cause like, we think that maybe you can't use it......like". Okay, maybe that wasn't an exact quote, but the word like was used many ,many times, but I still don't know how to use this new beta application. :)
I was hoping someone out there might have had better luck with this new feature than I have had.
Thanks,
