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Home   Help with Intuit Products   Intuit Products   QuickBooks for Mac  
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01/26/2012 at 02:08PM PST
We’ve seen a scam e-mail regarding Intuit tax information floating around today. This e-mail was not sent or authorized by Intuit. If you ever wonder whether an e-mail from Intuit is real or fake, please refer to the link below.

Thank you

http://security.intuit.com/security-alerts.php
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frustrated_mac_user
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03/20/10 12:34am PDT

I get the spinning beach ball when I open one of my bank accounts downloaded transactions..why?

US QuickBooks for Macintosh : 2010

I get the spinning beach ball when I open one of my bank account's downloaded transactions.

My second bank account works fine.

I start up Quickbooks (2010 for Mac, R7) on my Macbook Pro running OS X 10.5.8 and everything seems ok. 

Then I select "downloaded Transactions" from the Online Banking menu. I have two bank accounts there. One works fine. I can add transactions to the register, everything is great.

When I try to select the second account in the Downloaded Transactions screen, I get the spinning beach ball, and Quickbooks eventually crashes.

I've tried "file" " utilities" "verify data", which tells me everything is OK in my file.

Any ideas? Why does it work with one bank account and not the other?

Is there a way to specify which account is opened as the default in the downloaded transaction window? It's not an elegant solution, but if the problem is not with the account, but rather QB is only be happy opening the first account, I could switch the order of accounts to make sure that the account I want to use is first.

Any ideas would be appreciated.

RB

 

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03/21/10 10:36am PDT

 I am also having the same problem after upgrading to V11.0.6 R7.  Have solved you the problem?

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04/04/10 10:16pm PDT

frustrated…, are you using Direct Connect or Web Connect?

Debi Calvet, former business owner & long-time QuickBooks for Mac user
Please remember: This is a user-to-user forum—not QuickBooks Technical Support.
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04/05/10 9:38am PDT
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 Probably the best thing to do is to have Intuit look at the file.   If  you are willing to submit the file we'll have a look at it.  Contact me at the email address in profile.

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