How to I process a refund to a customer
I have a message spa business. I have a customer who wants his membership dues back. I do I record that probely in quickbooks?
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djSZrgrUSr3QVhacfA8pyY
05/22/09 9:20am PDT
Viewed by asker 05/22/09 1:19pm PDT
Viewed by asker 05/22/09 1:19pm PDT
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05/22/09 9:37am PDT
The answer depends on how the membership dues were recorded in the first place. How was the income recorded? How was the cash receipt reocorded?
Funmi Garrick
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The solution
You need to write a check to your customer and select the income account were the dues membership was initially recorded (as opposed to an expense account).
When you received their dues, you deposited a check and linked it to an income account. That was a debit to cash and a credit to income. Now you need to write a check and link it to the same income account. This will be a debit to income and a credit to cash. That will reverse the original transaction.
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