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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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ScoutcoLLC
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01/28/10 6:04am PST
Viewed by asker 02/16/10 7:56pm PST

How do I get rid of the accepting Credit Cards Alert Reminder?

US QuickBooks Pro for Windows : 2010

Each time I open up QB, I have a reminder pop up about accepting credit cards with my cellular phone. I've turned it off, marked it as done, etc, but it still comes up. I never said I wanted to do this to begin with. How do I get rid of it?

This post was last audited: 06/16/11 1:51pm PDT
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Host_Amy
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01/28/10 6:36am PST

Hi ScoutcoLLC.

Thank you for posting your question on the forums. I hope to see you come back and answer a question for someone else. You should be able to turn this off in your preferences.

1. Click on the Edit menu
2. Select Preferences
3. Choose Service Connection
4. Under the Company Preferences tab, un-check the box that states "Allow background and downloading of service messages"
5. Click OK

Please let the community know if that resolves your issue.
Amy

Please help me improve by answering a short survey about this reply that will be emailed to you from the community.

If this answer is the solution, click ‘This Solved My Question’ or post back with more information. Thanks!
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03/01/11 11:37am PST

 Hi:  I saw your question about a reoccuring loan alert reminder.  I have the same problem.  I even tried removing the loan and replacing it.  I still get the message.  Did you ever find out how to stop this from happening?

 

Thanks,

 

Marc

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12/26/10 9:51am PST

Do you know how to get rid of loan manager payment reminders? I keep marking them as done, but each day they pop up again.

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01/28/10 6:52am PST

Thanks, Amy!  I tried that and it did not help. 

I hope I can help someone else along the way, but it's going to take some time for me to get to the point where I feel like I know my way around QB.  I'm coming from a Peachtree background, being a user of that for somewhere around 10 years or close to it.  I'll get there!

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01/28/10 7:41am PST
Best Answer - Chosen by the Community

Hi again ScoutcoLLC.

I was hoping that solution might work for you, I've used it with a 50% success rate. Our research team is currently looking into this issue. You can sign up HERE to be notified when it is resolved.

Thanks!
Amy

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If this answer is the solution, click ‘This Solved My Question’ or post back with more information. Thanks!
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04/14/11 1:02pm PDT

as for checks if you change the last check number to a high number the reminder wont pop up again for a long time if you don't want it to. next time it pops up you should be able to go to it and change the settings on it.

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I am having a similiar problem with an icon that appears in my check writing window, use duplicate file cleaner  which reminds me to "order checks".  I did try your suggestion as well as putting in a very high check # .  Nothing I have found works.  I would really like to get rid of this reminder!!

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sideyard
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08/02/10 9:36am PDT

I am having a similiar problem with an icon that appears in my check writing window, which reminds me to "order checks".  I did try your suggestion as well as putting in a very high check # .  Nothing I have found works.  I would really like to get rid of this reminder!!

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01/28/10 7:46am PST

That's the way it goes sometimes!  Thanks for the help.  I signed u p for the email, and I appreciate it!

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02/16/10 5:14pm PST

you can try to go to edit pref erence and turn off pop up blocker

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02/17/10 1:53am PST

Ignore any responses about setting preferences for these annoying popups - and I don't believe for a minute that QB is ever going to "fix" this -- there's a solution on www.cpa911.com, which is a terrific site for learning how to do things in QB:

http://www.cpa911.com/read_article.asp?ID=230

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09/10/10 10:33am PDT

It is a good site, and I tried their  idea, but it did not work either. Thanks for the site info though, I really like it..

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03/27/10 4:01pm PDT

Under Company > Alerts  there is also a credit card pop-up that can be unchecked. As mentioned, there is always the possibility that it is not guaranteed and may come back.

Kind regards,

Lucinda Lintz

Lucinda Lintz
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11/03/10 8:42pm PDT

Wow, I'm just amazed that such a simple and stupid bug has gone unfixed for so long by Intuit. Unless of course, it's not a bug but a feature, so that Intuit may continually harass their (paying) Quickbooks users to order more from them. This side of Intuit will blow up in their faces eventually!

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05/16/11 11:15am PDT

Edit > Preferences > General > Uncheck  the box that says "Turn off pop-up messages for products and services.

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