how do I delete duplicate deposits? I have several deposits that I inadvertently put in undeposited funds twice. I discovered the error when I reconciled. Now I have three undeposited funds just sitting there... not deposited, just there. They're clutter, and I don't like clutter. How can I clean this up?
Go to the deposit record, press "ctrl-D" to delete.
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Charlie Russell
Certified Advanced ProAdvisor
CCRSoftware (Intuit Gold Developer)
See my "Practical QuickBooks" blog at http://www.qbblog.ccrsoftware.info/
Can't get reply to post to respond - adding here instead.
Not in closed period.
Am working in admin mode.
-dbate
Edit isn't available / not hightlighted/ not responsive to use when at Make Deposit screen.
When at Make Deposit screen the ctrl D didn't work to deleted specific checked deposit.
any other ideas?
I have 2011 Premiere NonProfit QB.
Thanks,
-Dona
Do you have access rights? Are you signed in as admin? Is this in a closed period?
Third time re-entering system - got reply to post to work.
I'm in Admin mode already - have full access and Not in closed period.
thanks,
-dbate
When I refer to the edit button, I am talking about the top menu : file, edit, view, lists. Is that what you were clicking on?
Also, you need to be in the specific deposit for ctrl + d to work. Some have used ctrl + del.
the only edit button I have is in the top menu, which is dull color and unavailable to use when in the Make Deposit screen.
I checked the specific deposit and then did the ctrl D - nothing happened.
thanks,
-dbate
dbate: I'm not quite clear from this discussion as to what exact window you are in when you are trying to delete something. Can you specify exactly what the window title is? Since we were talking about deposits, are you in the "payments to deposit" window? Or the "make deposits" window?
It sounds like maybe you are in "payments to deposit", possibly - which doesn't let you edit the list. In that case what you need to do is to go back to the original transaction and change it there, but that does depend on what exactly is going on...
I don't know what else to tell you. It worked for me. Perhaps you are looking at something different than I am.
I'm at same place - Make Deposit scrren - as I've been saying.
Sorry CCRussell, I can't say it much clearer - I'm at "Make Deposit" screen.
I checked the specific deposit I want to delete.
T upper menu bar is not available to use - it is dull in color and won't highlight - this top menu bar has the only edit button showing.
thanks for trying.
-Dona
Dona,
The top menu bar just beneath the company name is the correct bar.
Please try this: when you are in the deposit you want to delete, click ctrl + y to create a transaction journal. If you can't create a transaction journal, you are not in the deposit.
dbate: Thank you for the clarification. I just wanted to be sure, because if you are in a different window such as Payments to Deposit, the options aren't there.
If you are creating a new deposit, the options that are available are not the same as when you are looking at an existing deposit.
You stated what version you are running. Just to be sure, it is the US edition? Not Canadian, UK or Australian? I'll assume so, but if you have a different one, let us know.
Press the F2 key and you will get the product information window. What is the "revision" that you are on? Is it R6, or possibly R8? If not, let us know.
When you have this window open, what menu options ARE available at the top? You say that "Edit" is not, which is very odd. Edit should always be available, although the options in that should be available.
So we are missing something, that neither DHHCPA or I can pin down to duplicate. Very odd.
If you wish, you can contact me directly at the email address in my forum profile, and we can set up a short session where I can log in to your compute to examine things. No charge for a short look at this. I'm very curious as to what might be going on. Your option, but without hands on the computer I'm not sure that I have any more that I can add.
I have the same problem and can't get an answer that works. They show up in the "record deposit" folder. If I record them and delete them from the register, they just go back to the record deposit folder. If I try to delete them from "recieve payments" it tells me I have to remove them from the deposit first. It's frustrating.
Christa, you say "delete them from the register" - how exactly are you deleting this?
If you have a duplicate payment received, that was marked as deposited, then you can go to the "record deposits" icon "Cancel" the "Payments to Deposit" window, scroll through the "make deposits" window to find your deposit. ctrl-D to delete the deposit. Then go to the "receive payments" window, find the payment, ctrl-D to delete it. That works for me.
Or are you trying to do something else?
I have already deposited these payments, so I can't deposit them again. They are just sitting in undeposited funds.
altocj2201, are you the same as altocj in the original question?
The original question was about a duplicate deposit- so there was one actual deposit, but it was entered twice. So you only have to erase the duplicate.
The latest comment is confusing - you say you "can't deposit them again". If it is a duplicate, you don't want to deposit it again, you want to get rid of it. Or am I hopelessly confused as to what you are trying to do?
Obviously I am the stupid one!!!!! I don't understand why you don't understand. I guess that just makes me too stupid to own a business and work with Quickbooks. Believe me, if I hadn't been ripped off in the past, I'd hire someone to do it. I'd rather live with mistakes I make than with the chaos and thousands of dollars in costs that someone I hire makes! I'll try what you say, but I've tried something like that in the past and all I got was that nasty "you can't do that" chime.
No need to get upset - communications via a forum like this are difficult. I can't see your screen or company file, so you have to describe in detail what you are seeing. It's like I'm visually impaired - you have to describe in detail what you are seeing because I can't see it myself.
If you continue to have problems clearing this, contact me directly at the address in my forum profile (just click on my picture) - we can set up a time when I can connect to your computer (if you have a high speed Internet connection) and you can show me what you are trying to do. If I can fix it for you in 10 minutes or less, I won't charge you a support fee. If it is more complicated, we can talk about how to go from there (either I'll say "can't do it", or we'll have to talk about a fee for services).
____________________
Charlie Russell
Certified Advanced ProAdvisor
CCRSoftware (Intuit Gold Developer)
See my "Practical QuickBooks" blog at http://www.qbblog.ccrsoftware.info/
I have the same problem (I am using the free download version to evaluate) and ctrl delete has no effect on dupe entries in undeposited funds.
I think I solved my problem. I went to sales receipts and hilighted the dupe, changed the amount to zero and saved, then answered yes to the "do you want to change" and the amounts disappeared from the undeposited account. If anyone knows of a problem this may cause, please let me know.
This is fine, if it is not in a 'closed' fiscal period - meaning that the numbers were not used for important financial reports and/or tax returns.
If that is the case, I would advise pulling the duplicate payments into a Make Deposit screen.
Then, in a new line at the bottom of the payment(s), minus the total amount, using the Income account, leaving you with a zero deposit.
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