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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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WEBCOMN
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02/07/12 12:16pm PST
Viewed by asker 04/07/12 8:05am PDT

how can a job become a customer and keep history?

US QuickBooks Pro for Windows : 2010

how can a job become a customer? A builder builds the house then sells it the job (house) becomes a customer (new home owner) we can sell additional to. The builder is no longer part of the deal but we need the history because it has all of our prework listed.

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02/07/12 12:19pm PST
The solution

 On the customer list, grab the diamond next to the name and drag it left

then edit it and give it a new name

If I've helped, mark it solved.

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02/20/12 12:03pm PST

This did work to some extent... It made the job the customer over all of the jobs under the customer.  It was a little frantic trying to recover it. the only way was to do a restore of my entire database. fortunately it was early in the day and no one else had logged in. so I was able to recover and go on as if nothing had happened.

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 Good to hear you got it worked out

 

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