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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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tsponhour
tsponhour
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tsponhour
tsponhour
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02/08/12 4:59pm PST
Viewed by asker 02/11/12 5:08pm PST

HomeBase list is blank on 1040 tab but all show on the Efile Clients tab.

ProSeries

My HomeBase list is blank on 1040 tab but shows on the Efile Clients tab. What am I doing wrong?

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tilt53
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tilt53
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02/08/12 5:05pm PST
The solution

 Close your program and reopen it.  If that doesn't help - reboot.  Then do database maintenance.  If that doesn't do it, call for help.

Hail Cleo-Cat-Tra, Queen of Denial. I didn't do it.

For a professional answer you might want to ask this question of a paid support person at Intuit Tech Support (800-434-6818). Volunteers are not compensated or supported by Intuit.
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tsponhour
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02/08/12 5:41pm PST

Wow-Should know to do the obvious. Closing and restarting did the trick. Thanks.

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tilt53
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02/08/12 5:48pm PST

 You're welcome.  Glad it worked.

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Mine was sorting things oddly today.  Close & reopen seems to have fixed it but something is definitely quirky.

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