First all the clients disappear from the 1040 tab. Then the menu on the left side disappears. Then HomeBase Maint keeps reporting that "27 files found whose HB records need to be updated." Is anyone else having similar problems?
No, but it makes me wonder what is going on with your computer. Have you done a reboot? How about some basic maintenance? Programs> accessories> system tools> disk cleanup and/or defrag. Then do your HB & DB tuneups. Unless you're doing something weird, this should really clean things up for you.
Tilt53 knows a lot more about this stuff than I do, but I can tell you with certainty -- if her suggestions don't work, it means a trip to the Tech Support Emergency Room for you.
Does your system meet all the requirements to run ProSeries? Have you done all the recent updates to windows? What operating system are you using?
When running Database Maintenance it says that all of the HomeBase records need to be updated.
Solution DescriptionOne of the things Database Maintenance does is to compare the date on client files with the information stored in HomeBase. When there is a difference, this message can occur. Common reasons for the dates to be different are:
Use Database Maintenance to fix the date discrepency. It will update HomeBase without changing or deleting the client files.
ProSeries
ProSeries Basic Edition
Only installed on one computer - no sharing. Do a auto backup each night. Tried rebooting, clearing up some space on the HD, only have about 5g free. After the "Fix it" takes place, I do a recheck and it againg says it needs fixed again. Does this situation hurt anything? Can I just ignore the message? Most of the time the menu bar does show up on the left.
I have found that after I Database Maintenance the 1040s "all files need to be updated" and then I close that screen. If I try another Database Maintenance 2 seconds later I am again told that "all files need to be updated." Ignore it.
