GoPayment Card Reader Won't Read
I just got my new gopayment card reader and my new android htc evo 4g phone. Got everything setup. Tried to swipe my own credit card as a test. The card reader will not read my card. What am I doing wrong?
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06/17/11 1:09pm PDT
Viewed by asker 06/17/11 1:31pm PDT
Viewed by asker 06/17/11 1:31pm PDT
2 Replies
jsisson
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Questions answered: 368
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06/17/11 1:18pm PDT
Hello CoffeeNews126,
Before swiping a card please put in a dollar amount, press enter or next on your keyboard and then confirm the amount. You should then get a prompt to swipe the card. Please also make sure your media volume is turned all of the way up and there is no case on the phone.
I hope this helps,
Jsisson
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06/17/11 1:31pm PDT
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Thanks Jsisson. I thought I had the volume all the way up but had one more "click". Turned it up. It still didn't want to work but finally did on some swipes. I think maybe the age of the card is a factor and maybe cleanliness too.
